The Team: The position of Customer Portfolio Program Manager (internal title: Senior Value Engineer - Scale team) is a trusted advisor responsible for driving value, adoption, and customer success across a portfolio of accounts.
Requirements
Experience: 3-5 years of strong programmatic execution and the ability to execute complex products efficiently. You will have worked on end to end post sales customer journeys and value realization for a portfolio of customers
Broad Industry & Domain expertise: Understanding of industry-specific business processes and a proven ability to identify opportunities for improvement, with the agility to context-switch and cross-pollinate best practices across industries.
AI & Technical Fluency: High AI fluency, leveraging copilots and intelligent agents to accelerate workflows, craft business cases, and monitor portfolio health and drive high volume of activities.
Strong Stakeholder Management : Able to quickly build trust and inspire action across both technical users and C-level executives.
Scaled Engagement: An experienced 1:N speaker with proven experience hosting high-energy webinars, leading cohort enablement, and driving community engagement. Passionate about empowering both customers and partners through training, support, and strategic insights.
Degree: Engineering, Computer Science, Mathematics, Business Analytics, comparable technical degree or a Business/Economics degree paired with a technical minor
Native-level German proficiency is required for this role. Candidates must be able to lead customer workshops, conduct executive presentations, and manage stakeholder interactions in German.
Ready to Apply?
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