The Team: The position of Customer Engagement Program Manager (internal title: Senior Value Engineer - Scale team) is a trusted advisor responsible for driving value, adoption, and customer success across a portfolio of accounts.
Requirements
Experience: 3-5 years of strong programmatic execution and the ability to execute complex products efficiently. You will have worked on end to end post sales customer journeys and value realization for a portfolio of customers
Broad Industry & Domain expertise: Understanding of industry-specific business processes and a proven ability to identify opportunities for improvement, with the agility to context-switch and cross-pollinate best practices across industries.
AI & Technical Fluency: High AI fluency, leveraging copilots and intelligent agents to accelerate workflows, craft business cases, and monitor portfolio health and drive high volume of activities.
Strong Stakeholder Management : Able to quickly build trust and inspire action across both technical users and C-level executives.
Scaled Engagement: An experienced 1:N speaker with proven experience hosting high-energy webinars, leading cohort enablement, and driving community engagement. Passionate about empowering both customers and partners through training, support, and strategic insights.
Degree: Engineering, Computer Science, Mathematics, Business Analytics, comparable technical degree or a Business/Economics degree paired with a technical minor
Native-level German proficiency is required for this role. Candidates must be able to lead customer workshops, conduct executive presentations, and manage stakeholder interactions in German.
Ready to Apply?
Join Celonis and make an impact in renewable energy