Job Description
A Channel Sales Representative responsible for driving revenue through partner management, providing strategic guidance, and supporting sales and renewal cycles to ensure partner success and business growth.
Key Responsibilities
- Support and act as the primary point of contact for sales of partners in the region.
- Develop and execute territory plans and reviews with partners to achieve business goals.
- Guide partners through sales, renewal cycles, and best practices for demand generation and deal closing.
- Provide transactional support on lead qualification, opportunity management, quoting, and contracting.
- Oversee customer account success, offering strategic guidance on account management and adoption.
- Coordinate cross-functional resources to ensure partner and customer success.
Requirements
- Experience in sales and account management, with the ability to act as a strategic advisor to partners and guide them to successfully manage and grow their business.
- Ability to drive territory revenue through partners by leveraging sales expertise and understanding of the Celonis platform.
- Proficiency in supporting the customer lifecycle, including pre-sales strategy, contractual guidance, renewal management, and account expansion.
- Ability to develop and implement business strategies that leverage partner strengths and ensure partner success.
- Experience in supporting partners through sales and renewal cycles, including demand generation, prospecting, qualification, solution positioning, demos, business case creation, deal negotiation, and renewal strategies.
- Transactional support skills for partners on lead qualification, opportunity management, forecasting, quoting, and contracting.
- Proactive oversight of customer accounts, offering strategic guidance on account management, customer health, value realization, and adoption.
- Ability to orchestrate cross-functional resources such as Value Engineering and Partner Management to ensure customer and partner success, with timely resolution of issues and escalations.
- Strong communication skills to serve as the primary point of contact and trusted advisor to support partner sales in the region.
- Experience in driving territory plans and reviews with partners to define objectives and ensure achievement of retention rate, NNARR, and customer health goals.
- Ability to operate as the CEO of a partner territory, developing and executing business strategies.
- Willingness to step into customer interactions as needed, despite the role being primarily partner-facing.
- Demonstrated ability to work in a collaborative, global environment with autonomous teams.
- Understanding of the process mining and AI technology industry is preferred (implied by platform knowledge).
Benefits & Perks
Compensation/salary range not specified
Hybrid working options
Generous PTO
Company equity RSUs
Comprehensive benefits
Extensive parental leave
Dedicated volunteer days
Access to gym subsidies
Counseling and well-being programs
Clear career paths and internal mobility
Dedicated learning program and mentorship opportunities
Community and support through inclusion and belonging programs
Ready to Apply?
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