Job Description
The role involves supporting customer engagements by developing AI-driven solutions within the Celonis Process Intelligence Platform, uncovering business challenges, demonstrating value, and building strong client relationships, with a focus on process mining and AI technologies in a fast-paced, international environment.
Key Responsibilities
- Support the French Value Engineering team on customer engagements
- Collaborate with customers to identify business challenges and demonstrate how Celonis Process Intelligence can address them
- Execute proof projects to showcase value and deliver presentations to senior executives
- Prototype and develop AI solutions tailored to customer needs, including machine learning and LLM-based solutions
- Drive change management and ensure positive return on investment for customers
- Build and maintain strong relationships with customers as a trusted advisor
- Share customer insights with internal teams to influence product development
- Create reusable collateral and best practices within the Global VE Center of Excellence
- Travel to the Benelux region to meet clients and support customer success
Requirements
- A bachelor's and/or master's degree in Industrial Engineering, Computer Science, Data Science, Business Analytics, AI/ML, Mathematics, or other related fields, as well as valuable work internship experience.
- Enjoy solving problems, think outside the box, and are not afraid to make and learn from mistakes.
- Thrive in fast-paced environments and can rapidly develop solutions and pilots using our platform and AI technologies.
- Have a passion for technology, data, and AI and the impact it can have on the world.
- Bring at least basic knowledge or hands-on experience in SQL and/or Python.
- Any exposure to process mining principles and completion of Celonis Rising Star modules would be a welcome indicator of eagerness to develop in this field.
- Able to think analytically and creatively, especially in applying technology solutions to core business problems.
- Focused on creating and adding value for customers.
- Have an entrepreneurial mindset and the ability to multi-task, prioritize, and execute.
- Able to build relationships with senior management and influence decision-makers.
- Confident to present to C-level executives and larger audiences.
- Willing to travel to the Benelux region to meet clients in person.
- Effective communicator and fluent in Dutch and English.
Benefits & Perks
Compensation/salary range not specified
Hybrid working options
Generous PTO
Company equity RSUs
Extensive parental leave
Dedicated volunteer days
Access to gym subsidies
Counseling and well-being programs
Clear career paths and internal mobility
Dedicated learning program and mentorship opportunities
Opportunities to work with award-winning process mining technology
International and collaborative work environment
Autonomous teams and open culture
Ready to Apply?
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