Job Description
This role involves supporting customer engagements by leveraging AI and process mining technologies to solve business challenges, develop innovative solutions, and act as a trusted advisor, with opportunities for career growth through a structured graduate program in a dynamic SaaS environment.
Key Responsibilities
- Support the BeNeLux Value Engineering team on customer engagements
- Collaborate with customers to identify business challenges and demonstrate how Celonis Process Intelligence can address them
- Execute proof projects to showcase value, quantify business benefits, and present findings to senior executives
- Prototype and develop AI solutions tailored to customer needs, including machine learning and LLM-based solutions
- Drive change management and ensure positive return on investment for customers
- Build and maintain strong relationships with customers as a trusted advisor
- Share customer insights and feedback with internal product and engineering teams to influence AI product development
- Create reusable collateral, best practices, and tools within the Global VE Center of Excellence
- Travel to meet clients in the BeNeLux region to support customer success
Requirements
- A bachelor's and/or master's degree in Industrial Engineering, Computer Science, Data Science, Business Analytics, AI/ML, Mathematics or other related fields, as well as valuable work internship experience.
- Basic knowledge or hands-on experience in SQL and/or Python.
- Ability to think analytically and creatively, especially in applying technology solutions to core business problems.
- Ability to build relationships with senior management and influence decision-makers.
- Effective communication skills and fluency in Dutch and English; fluency in French is a strong plus.
- Willingness to travel to the BeNeLux region to meet clients in person.
- Passion for technology, data, and AI and the impact it can have on the world.
- Curiosity, self-motivation, and enjoyment of continuous learning.
- Ability to rapidly develop solutions and pilots using the platform and AI technologies.
- Willingness to support customer engagements by collaborating with customers to uncover core business challenges and determine how Celonis Process Intelligence can help achieve business objectives and AI strategy.
- Ability to execute proof projects, frame a quantitative business value, and deliver presentations to senior executives to drive investment decisions.
- Capability to prototype and develop AI solutions tailored to customer needs, including traditional machine learning, LLM-based solutions, and orchestration technology.
- Ability to drive change management and value realization to ensure a positive return on investment.
- Ability to create re-usable collateral, best practices, and tools within the Global VE Center of Excellence and feed them back to the regional Value Engineering team.
Benefits & Perks
Compensation/salary range not specified
Hybrid working options
Generous PTO
Company equity RSUs
Extensive parental leave
Dedicated volunteer days
Access to gym subsidies
Counseling and well-being programs
Clear career paths
Internal mobility
Dedicated learning program
Mentorship opportunities
Community and support through inclusion and belonging programs
Opportunity to work with award-winning process mining technology
International and collaborative team environment
Ready to Apply?
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