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Job Description
The role involves leading a team of field engineers to design, deploy, and support open source cloud solutions for customers, while also participating in technical presales, mentoring team members, and collaborating with stakeholders to deliver innovative cloud technologies.
Key Responsibilities
- Lead and develop a team of field engineers in presales and professional services.
- Solve customer problems by promoting technologies and acting as a trusted advisor.
- Participate in technical presales activities to support sales goals.
- Manage team performance, provide coaching, mentoring, and career development.
- Represent the team and products to stakeholders, partners, and customers.
- Plan, track, and ensure timely delivery of engineering projects and goals.
- Develop and evangelize engineering and organizational best practices.
- Collaborate with other teams and leadership to align on technical and strategic initiatives.
- Deploy, test, and hand over cloud solutions such as OpenStack, Kubernetes, Ceph, etc., to support or managed services teams.
Requirements
- Experience in leading, coaching, and mentoring engineers, with a track record of developing and growing people.
- Practical knowledge of Linux and networking technologies.
- Knowledge of cloud computing concepts and technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
- Experience in technical presales activities, including providing technical advice during sales processes.
- Excellent verbal and written communication skills in English.
- Organizational skills and the ability to ensure the team delivers timely, high-quality results.
- Willingness to travel up to 25% of the time, attending internal company events, external tech events, and customer meetings.
- An exceptional academic track record from high school and preferably university.
- Ability to develop engineering talent and represent the team from a technical perspective.
- Experience in solving customer problems by promoting technologies and acting as a trusted advisor.
- Ability to lead and develop a team of field engineers, ranging from graduate to senior levels, in presales and professional services.
- Experience collaborating with external partners and internal teams, providing stakeholder feedback for engineering roadmaps.
Benefits & Perks
Compensation/salary range is based on location, experience, and performance, with annual reviews and performance-driven bonuses
Work remotely in a single major time zone
Distributed work environment with twice-yearly in-person team sprints
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues and clients
Travel upgrades for long haul company events
Ready to Apply?
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