Software Engineering Manager - Sustaining Engineering
CanonicalRemote
Full Time
Posted December 1, 2025
Not Specified
Remote
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Job Description
A leadership role in Sustaining Engineering at Canonical, responsible for managing a global team of engineers focused on improving and maintaining open source software across various platforms, including Linux, cloud, and container technologies, while ensuring customer satisfaction and fostering a collaborative engineering culture.
Key Responsibilities
- Lead and manage a distributed team of engineers, providing coaching, mentorship, and career development guidance.
- Ensure timely delivery of bug fixes, patches, and technical solutions across various open source software stacks.
- Support and improve software quality through testing methodologies and maintainable code practices.
- Collaborate with other teams, stakeholders, and management to align on strategy and execution.
- Demonstrate technical leadership by guiding problem resolution, bug fixes, and software development efforts.
- Set and manage expectations with internal teams and external stakeholders.
- Advocate for modern software development practices and foster a collaborative engineering culture.
- Contribute to customer interactions, representing Canonical positively.
Requirements
- Technical leadership and a solid background in software development are a must, so that you are able to help your team members grow professionally.
- Professional software delivery experience using C, C++, Go, Python, or similar programming languages.
- Experience with version control systems such as git.
- Experience with debugging tools such as gdb, crash, or other debugging tools.
- Demonstrated strong commitment to testing methodologies and maintainable code quality.
- Experience with Linux, with a preference towards Ubuntu.
- Experience with Open Source and Open Source Business Models.
- People management experience in a support organization is a strong plus.
- Manage and lead a distributed team of engineers, including hiring, coaching, mentoring, providing feedback, and career development guidance.
- Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu, OpenStack, Ceph, Kubernetes, Juju, MAAS.
- Set and manage expectations with other engineering teams, senior management, and external stakeholders.
- Advocate and advance modern software development practices.
- Grow a healthy, collaborative engineering culture in line with the company value.
- Work from home with global travel up to 10% for internal and external events.
Benefits & Perks
Compensation is based on experience, performance, and location, with annual reviews and potential for bonuses or commissions
Work from home with a globally remote role
Twice-yearly in-person team sprints in interesting locations around the world
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Travel upgrades for long haul company events
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