Software Engineer, Sustaining Engineering
CanonicalRemote
Full Time
Posted December 1, 2025
Not Specified
Remote
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Application opens on company website
Job Description
A remote Software Engineer role focused on sustaining and troubleshooting open source software components within Ubuntu, including Linux, cloud technologies, and open source applications, with responsibilities in bug fixing, upstream collaboration, and customer support.
Key Responsibilities
- Resolve complex customer issues related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes
- Maintain close collaboration with Canonical's Field, Support, and Product Engineering teams
- Participate in upstream open source communities
- Develop bug fixes, backport patches, and coordinate with upstream for inclusion
- Review code produced by other engineers
- Troubleshoot and address software issues across various layers of the stack
- Contribute to process, tools, and documentation improvements through team discussions
Requirements
- Professional experience as a software engineer
- Background in Computer Science, STEM or similar field
- Strong experience with Linux, and at least one of the following: Ceph, OpenStack, Kubernetes or other cloud technologies
- Strong development-level experience with at least one of Python, Go, C or C++ on Linux
- Ability to troubleshoot with debugging tools like gdb
- Familiarity with git source code repositories and branches
- Willingness to work remotely and travel internationally up to 10% of work time for team meetings, events and conferences
- Resolving complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
- Maintaining a close working relationship with Canonical’s Field, Support and product engineering teams
- Participating in upstream communities
- Developing bug fixes, backporting patches, and working with upstream for inclusion
- Reviewing code produced by other engineers
- Demonstrating good judgement in technical methods and techniques
- Prioritizing work and managing your time effectively against those priorities
- Participating in team discussions to improve processes, tools, and documentation
- Maintaining clear, technical and concise communications
Benefits & Perks
Compensation is based on location, experience, and performance, with annual reviews and performance-driven bonuses
Work from home with a distributed work environment
Twice-yearly in-person team sprints at interesting locations around the world
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Travel upgrades and Priority Pass for travel and company events
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