A Jira Administrator role responsible for managing and automating Atlassian Jira Cloud, integrating it with other business systems, and creating data-driven dashboards to support decision-making across Canonical's global teams.
Key Responsibilities
Manage Atlassian Jira Cloud, including administration, configuration, automation, and integration
Design, document, and implement processes and automation within Jira
Create integrations between Jira and data warehouse systems
Develop analytical dashboards to support data-driven decision making
Create learning resources to scale Jira usage and knowledge
Collaborate with engineering, operations, and support teams globally
Own and resolve critical escalations related to Jira and integrations
Requirements
Exceptional academic track record from both high school and university
Experience with Atlassian Jira and its ecosystem as an administrator
Understanding of common Jira usage patterns for various technical and non-technical departments
Experience as a software developer in Python
Professional written and spoken English
Excellent interpersonal skills, curiosity, flexibility, and accountability
Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
Ability to travel internationally twice a year, for company events up to two weeks long
Benefits & Perks
Annual compensation review
Performance-driven annual bonus or commission
Distributed work environment with twice-yearly team sprints in person
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
Personal learning and development budget of USD 2,000 per year
Ready to Apply?
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