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Job Description
A Jira Administrator at Canonical is responsible for managing and configuring Atlassian Jira Cloud, developing automation and integrations, creating analytical dashboards, and supporting data-driven decision-making across global engineering and business teams in a fully remote environment.
Key Responsibilities
- Manage Atlassian Jira Cloud, including administration, configuration, automation, and integration.
- Design, document, and implement processes and automation within Jira.
- Create integrations between Jira and data warehouse systems.
- Develop analytical dashboards to support data-driven decision-making.
- Create learning resources to facilitate team understanding and usage of Jira.
- Collaborate with engineering, operations, and support teams globally.
- Own and resolve critical escalations related to Jira and associated systems.
Requirements
- Exceptional academic track record from both high school and university
- Experience with Atlassian Jira and its ecosystem as an administrator
- Understanding of common Jira usage patterns for various technical and non-technical departments
- Experience as a software developer in Python
- Professional written and spoken English
- Excellent interpersonal skills, curiosity, flexibility, and accountability
- Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
- Ability to travel internationally twice a year, for company events up to two weeks long
Benefits & Perks
Annual compensation review
Performance-driven annual bonus or commission
Distributed work environment with twice-yearly team sprints in person
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
Personal learning and development budget of USD 2,000 per year
Ready to Apply?
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