Cloud Professional Services Manager
CanonicalRemote
Full Time
Posted December 1, 2025
Not Specified
Remote
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Application opens on company website
Job Description
This role involves leading and managing a team of cloud solutions engineers to design, deploy, and support open source cloud solutions for customers, while also participating in technical presales and fostering team development in a remote, global environment.
Key Responsibilities
- Lead and develop a team of cloud solutions engineers across various cloud technologies and open source solutions.
- Manage team performance, provide coaching, mentorship, and career development guidance.
- Participate in technical presales activities by providing expert advice and solutions to customers.
- Design, deploy, test, and hand over cloud solutions on-premises and in public clouds.
- Represent the team and products to stakeholders, partners, and customers.
- Plan, track, and ensure timely delivery of engineering projects and goals.
- Collaborate with other teams and leadership to align engineering efforts and organizational practices.
Requirements
- Lead and develop a team of engineers, ranging from graduate to senior, and provide coaching, mentoring, and career development feedback.
- Identify and measure team health indicators to ensure team performance and well-being.
- Implement disciplined engineering processes within the team.
- Represent the team and product to stakeholders, partners, and customers, and actively participate in technical presales conversations to provide technical advice during the sales process.
- Develop engineering talent and actively participate in technical presales to help the department achieve quarterly goals.
- Manage a team remotely within a single major time zone, ensuring effective communication and collaboration.
- Possess knowledge of cloud computing concepts and technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
- Have practical knowledge of Linux and networking.
- Have experience in technical presales activities.
- Demonstrate excellent verbal and written communication skills in English.
- Have a passion for developing and growing people, with a track record of leading, coaching, and mentoring engineers.
- Be organized and able to ensure the team delivers timely, high-quality results.
- Hold an exceptional academic track record from high school and preferably from university.
- Be willing to travel up to 25% of the time for internal company events, external tech events, and customer meetings.
Benefits & Perks
Compensation range varies based on location, experience, and performance, with annual reviews and performance bonuses
Work remotely in a single major time zone
Distributed work environment with twice-yearly in-person team sprints
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Travel upgrades for long haul company events
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