Senior IT Applications Engineer

• Serve as the owner and subject matter expert (SME) for Aurora's collaboration and communication platforms (Google Workspace, Slack, etc.), strategizing the technical direction and roadmap for this domain, and acting as the go-to expert who troubleshoots complex issues for other support and engineering teams. • Own solutioning for incident and alert management platforms (FireHydrant, OpsGenie, and similar) — building the integrations and automated workflows that strengthen Aurora's operational response. • Eliminate repetitive manual processes by building robust process automations using respective platform APIs and scripting (e.g., Python, JavaScript/Google Apps Script). • Define build-vs-buy strategy and licensing/optimization decisions, exercising sound financial judgment and using data and platform usage driven insights to manage cost and discipline SaaS spend. • Design and automate identity and lifecycle workflows (onboarding, offboarding, role changes) and SaaS integrations across the enterprise ecosystem (Jira, Confluence, and related systems) using APIs, webhooks, integration platforms such as Workato, and identity/IAM tooling (Okta, SSO, SCIM). • Drive adoption of Enterprise AI and productivity tools (e.g., low-code/no-code platforms, Claude, and similar), and act as the escalation point for advanced support across these platforms — partnering with Security, IT, and Engineering to deliver solutions safely and unlock new capabilities.

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We're searching for a Senior IT Applications Engineer to join our IT Systems Engineering team. In this role, you'll be the hands-on owner and subject matter expert (SME) for the management of Aurora's core SaaS ecosystem — with deep focus on our collaboration platforms and incident and alert management platforms. You'll set the technical strategy and roadmap for this domain, build robust automations and integrations that eliminate manual work, and help drive Aurora's adoption of Enterprise AI tools. If you love solving complex problems at scale with automations and want your work felt across an entire organization, this is your seat. • 6+ years in IT, software engineering, or systems engineering, with a strong focus on enterprise applications, integrations, and automation. • Proven hands-on experience administering and delivering managed solutions on collaboration and communication platforms at scale (Google Workspace, Slack). • Hands-on experience with incident and alert management platforms (e.g., FireHydrant, OpsGenie, PagerDuty, or similar), including configuration and integration. • Strong proficiency in a scripting language (Python, JavaScript/Google Apps Script) and extensive experience building integrations with APIs, webhooks, and integration platforms (e.g., Workato). • Hands-on experience with identity and access management and lifecycle automation — APIs, SSO, and SCIM provisioning (e.g., Okta or similar). • Solid understanding of API usage and design, integration patterns, and cloud-native architectures, including hands-on experience with a major cloud platform and application deployments (e.g., AWS, GCP). • Proven ability to collaborate and partner across teams and with senior leadership spanning IT, Software, Operations/Services, and Security. • Broad SaaS administration experience across business and IT engineering platforms, including license management, technology management, and cost-governance. • Experience building reusable automation frameworks, integrations, and self-service tooling across multiple platforms. • Experience with Enterprise AI and low-code/no-code tools (e.g., Gemini for Google Workspace, Claude). • Experience with AWS and Infrastructure as Code (e.g., Terraform), CI/CD pipelines and version control (e.g., GitHub), and multiple cloud platforms (e.g., GCP). • Relevant certifications (e.g., Google Workspace Administrator, Okta, Atlassian). The base salary range for this position is $127,000 - $184,500 per Year . Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits. Working at Aurora At Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together — all without any jerks. We believe in-person work increases collaboration, empathy and our ability to lead effectively. As a result, we operate in a hybrid work environment where Aurorans are in office at least 3 days per week. Our Careers page provides insight into what it is like to work at Aurora, and you can find all the latest updates in our Newsroom .