Senior Manager, Accounting Operations

• Own and manage the end-to-end monthly financial close cycle, from pre-close planning through final financial statement delivery. • Maintain a detailed close calendar with assigned owners, hard deadlines, and dependency mapping. • Drive accountability across all contributing teams — GL, AP, AR, payroll, and revenue — to ensure on-time, accurate close completion. • Identify and eliminate bottlenecks in the close process through process redesign, automation, and clear escalation protocols. • Produce and review monthly journal entries, accruals, prepaid schedules, and balance sheet reconciliations. • Establish and monitor KPIs related to close timelines and reconciliation quality. • Partner with the FP&A team to ensure GL activity is accurately reflected in management reporting and variance analysis. • Apply knowledge of GAAP to review and approve journal entries, ensuring proper recognition, classification, and matching of revenues and expenses. • Oversee data tagging at the transaction level across 7 different data tags. • Manage the chart of accounts structure to ensure financial data is properly coded for reporting, analytics, and compliance purposes. • Identify, document, and track EBITDA addbacks at the source, ensuring consistent classification and clear audit trail to support lender reporting and management views. • Partner with the Financial Reporting team to ensure month end close output directly supports P&L, balance sheet, and management reporting deliverables. • Design and maintain a robust internal control environment to safeguard financial data accuracy and completeness. • Support external auditors by preparing audit schedules, responding to requests, and coordinating the annual audit process. • Ensure compliance with debt covenant reporting requirements and support preparation of lender reporting packages. • Document accounting policies and standard operating procedures; maintain updated close playbooks for all key processes. • Lead continuous improvement initiatives to reduce close cycle time without compromising accuracy. • Oversee day-to-day treasury operations, including cash management and bank account oversight. • Partner with the FP&A team to monitor cash balances and forecasts to ensure adequate liquidity for operations. • Review and approve cash disbursements and ensure proper controls over payments. • Partner with leadership on optimizing cash flow and banking relationships. • Maintain and improve treasury-related processes, controls, and reporting. • Lead, mentor, and develop a team of accounting and operations staff, setting clear expectations and providing ongoing coaching and feedback. • Manage and integrate offshore service delivery teams into the close and operational workflows, ensuring consistent quality, clear handoffs, and on-time delivery. • Manage workload distribution across the team to ensure deadlines are consistently met without sacrificing quality. • Foster a culture of accountability, accuracy, and continuous improvement within the team. • Support hiring, onboarding, and performance management for direct reports. • Demonstrate urgency and ownership in driving outcomes through to completion. • Serve as a key finance operations partner to practice area leaders, HR, and other internal stakeholders on matters related to GL activity, Treasury, Procurement, Accounts Payable (AP) and Travel & Expense (T&E). • Identify and lead process improvement initiatives across accounting operations, including automation opportunities and workflow enhancements. • Maintain and update standard operating procedures (SOPs) for all processes within the team's scope. • Support system implementations, upgrades, or integrations that touch GL, Treasury, Procurement, AP or T&E workflows, including testing and documentation. • Assist with ad hoc projects and analyses as requested by Finance leadership.

• Bachelor's degree in Accounting. • 10+ years of progressive accounting experience, including at least 4 years in a management or supervisory role. • Knowledge of GAAP and general ledger accounting principles. • Demonstrated experience managing a month-end close process. • Experience administering or overseeing a T&E program, including policy compliance and expense reporting tools. • Strong proficiency with ERP systems (preference given for experience with Workday ERP) and Microsoft Excel. • Experience designing and operating internal controls in an audit-readiness environment. • Exceptional attention to detail with a strong track record of accuracy in a high-volume environment. • Excellent written and verbal communication skills; ability to work effectively with both finance and non-finance stakeholders. • CPA or CPA candidate strongly preferred. • Experience in a professional services firm (accounting, consulting, or legal). • Familiarity with Workday, Practice Engine, Concur, or similar ERP, practice management and expense platforms. • Experience supporting an audit or working with external auditors. • Exposure to multi-entity or multi-practice-area accounting environments. • Experience with process automation tools or workflow improvement initiatives. • Operational Excellence — maintains high standards of accuracy and efficiency across all processes; identifies and removes friction before it becomes a problem. • Accountability — takes ownership of outcomes, follows through on commitments, and holds the team to the same standard. • Communication — translates accounting complexity into clear, actionable information for partners, staff, and leadership. • Leadership & Development — builds team capability through coaching, clarity, and high expectations. • Collaboration — works across teams and functions with a problem-solving mindset and a service orientation. • Adaptability — thrives in a dynamic, growth-oriented environment where priorities can shift quickly. • Project Management — plans and sequences work across competing priorities; sets clear milestones, owns dependencies, and drives initiatives to on-time completion.