A detail-oriented Tax Help Desk Associate supporting tax professionals by resolving technical issues, managing tax software configurations, and ensuring smooth tax-related processes within a dynamic accounting firm.
Key Responsibilities
Support tax professionals by resolving technical issues related to tax software applications.
Manage and configure tax software to ensure smooth operation.
Assist with tax-related processes to maintain productivity across the firm.
Requirements
Support the accounting firm's tax professionals by resolving technical issues related to tax software applications.
Manage software configurations for tax-related software applications.
Support tax-related processes to ensure smooth operation of tax software applications.
Possess the ability to work with a high level of attention to detail and responsiveness.
Be willing to work in a hybrid setup, with terms and conditions that may apply based on the role's location.
Support the use of tax software applications such as CCH Axcess Tax, GoSystemsRS, and K1X.
Possess or be pursuing CPA certification (support and bonus programs available).
Benefits & Perks
Competitive compensation
Performance-based salary increase
Discretionary incentive compensation based on client or individual performance
Wellness program
HMO coverage
Rewards and Recognition program
Free shuttle service provided by CDC for onsite employees
Free lunch meal for onsite employees
On-demand learning classes
Discretionary time off and Holidays
Hybrid work setup (terms and conditions may apply)
CPA Certification Assistance and Bonus Program
Growth opportunities in a high-growth firm
Work with a high-energy, passionate, and collaborative team