Job Description
The role involves working closely with customers to understand their business goals, providing guidance on data strategies and platform adoption, and ensuring customer success through troubleshooting, implementation, and ongoing support in a fast-growing AI-driven company.
Key Responsibilities
- Collaborate with customers to understand their business objectives
- Design solutions that align with customer goals
- Provide guidance on data strategies, platform adoption, and best practices
- Troubleshoot technical issues and lead implementation projects
- Identify opportunities for customer growth and success
- Build and maintain long-term customer partnerships
Requirements
- Experience collaborating closely with customers to understand their business objectives and design solutions that align with their goals
- Ability to provide expert guidance on data strategies, platform adoption, and best practices
- Experience troubleshooting technical issues related to customer platforms or data systems
- Experience leading implementation projects for customer solutions
- Proactive ability to identify opportunities for customer growth and success
- Strong communication skills to build long-term partnerships with customers
Benefits & Perks
Hybrid work model with three days in the office each week for employees in Seattle and New York
Remote work flexibility for employees in California, Colorado, Florida, Georgia, Illinois, Massachusetts, Minnesota, New Jersey, Ohio, Oregon, and Texas
Ready to Apply?
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