Technical Writer

Amperesand is seeking an experienced Technical Writer to join the Deployment team to lead the development and management of comprehensive product documentation and to develop an online document portal for our customers and partners. This role is central to our commitment to delivering clear, accurate, and compliant documentation across the entire product lifecycle from customer acquisision through site design, installation, commissioning, operations, service, and safety. This role will support the entire commercial organization across Sales, Deployment, Service, and Policy. We’re looking for candidates that are skilled communicators, technical subject-matter translators, and have experience with online portal administration. We’re seeking an individual who can work effectively across engineering, product, IT and other partner teams. You will author manuals that meet rigorous industry standards, establish documentation best practices, and build a world-class portal experience that empowers customers and partners to find and use our technical resources independently.

• Experience working in a startup.
• Experience working as an engineer.
• Strong preference for candidates from energy, power generation, industrial equipment, or equipment OEM environments.
• Ability to independently interpret electrical schematics, single-line diagrams, wiring diagrams, mechanical drawings, CAD models, engineering specifications, and test documentation for translation into customer/partner documentation.

• Compensation will be determined based on experience, location, and other factors permitted by law.
• The benefits outlined below apply exclusively to employees located in the United States.
• Competitive Salary + Incentive Stock Options
• Medical, vision, and dental benefits for employees and their dependents, effective from the start of hire
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• 401k retirement savings plan through Empower
• Employees receive paid time off (PTO), paid sick days, and paid company holidays
• Commuter Benefits
• 100% paid maternal leave (12 weeks) and paternal leave (6 weeks)
• Singapore-based employees receive benefits in accordance with local government provisions.