Listing evidence and provenance
- Source
- Amazon Jobs View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 30, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Not Specified
- Pay provenance
- Pay not available
Job Description
Are you curious about what keeps the internet running?
Key Responsibilities
- Work hands-on with servers and network equipment, diagnosing and resolving hardware issues
- Learn the daily operations of a high-density data center from the ground up
- Collaborate with teams across DC Operations, Engineering, Logistics, Security, and more
- Handle and track parts, assist with maintenance, and support system repairs
- Learn to operate independently, while staying connected to a supportive team
Requirements
- Genuine curiosity about computer hardware and how large-scale technology works
- A willingness to learn, adapt, and solve problems hands-on
- Comfort working both independently and as part of a team
- Reliability and a safety-first mindset
- Amazon Web Services design, install, and maintain the world's largest computing infrastructure. This is where you will help change the face of technology in the region, Hands-on work. World-scale impact.
- Ready to start? Learn more at https://aws.amazon.com/about-aws/global-infrastructure/
- Key job responsibilities
- Some of the key responsibilities you will undertake are:
- You will be trained in supporting data center infrastructure equipment including racks, servers, hardware components, networking devices and cables, following specific instructions and well-defined Standard Operating Procedures (SOP).
- You will learn to perform routine operations such as rack installations, server break/fix, hardware component replacements, diagnosing hardware faults, troubleshooting network links and rack decommissioning with guidance and support.
- You will be trained in using Directed Workflow Instructions for hardware replacements and documenting all work in ticket tracking systems.
- You will learn to identify issue severity and work within stated Service Level Agreements (SLA), escalating when work deviates from established processes.
- You will be trained in inventory management tasks including receiving equipment, decommissioning hardware, liquidating racks or hardware components, and performing storage media (HDD, SSD) sanitization and destruction.
- You will learn how to operate in a high security environment, follow information security policies and physical safety practices, ensuring safe, secure work at all times.
- You will be trained in using technical documentation to find solutions and performing routine tasks following clear instructions.
- You will learn to work as part of a team performing similar tasks, collaborating with various AWS stakeholders.
- We are looking for the right person to train and develop. Formal qualifications are helpful but not mandatory.
- Familiarity with IT hardware, networking, or technical support gained through study, work, or hands-on tinkering
- A genuine enthusiasm for technology and a desire to build a career in data center operations or IT infrastructure
- Candidates should be able to perform the physical requirements of this role, which may include handling equipment.
- Candidates must possess a valid driver’s license and their own vehicle to travel between sites
- Good attention to detail and the ability to follow documented processes and procedures accurately
- Certificate, Diploma or Bachelor’s Degree in IT or relevant discipline
- Any relevant technical qualification such as CompTIA A+, Network+, or equivalent or currently working towards one.
- Linux knowledge Networking knowledge
- Passionate about IT infrastructure and hardware
- Previous experience in a customer-facing, operational, or physical technical role
- We value diverse career paths including self-taught learning, online courses, bootcamps, apprenticeships, military experience, or transferable skills from other industries
Benefits & Perks
- A 6-month contract with structured coaching and periodic assessments designed to grow your skills
- A clear path forward where if you demonstrate strong performance, you may be considered for permanent full-time roles.
- An environment built around career progression
- The chance to work at the intersection of hardware and cloud technology, helping to shape infrastructure across the region.
Ready to Apply?
Apply directly on Amazon's site
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