Technical Account Manager (NEU)
AlertMediaRemote
Full Time
Posted July 29, 2026
$114k - $174k· Est.
Not Specified
Remote
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Job Description
At AlertMedia , we help organizations protect their people, operations, and brand.
Requirements
- 3–5 years' experience in a customer-facing technical role.
- Experience managing enterprise or mid-market accounts.
- Strong understanding of APIs, integrations, and technologies used to manage user access and security (SSO, SCIM, SFTP).
- Ability to read logs, debug issues, and translate technical problems into business impact.
- Strong proficiency in AI tools and technologies, with the ability to apply them to optimize customer workflows, automate processes, and improve overall operational efficiency.
- Strong organizational skills and ability to manage multiple pipelines and priorities.
- Excellent written and verbal communication skills, with the ability to collaborate cross-functionally.
- Ability and desire to work in a fast-paced, technically challenging environment.
- Professional fluency in written and spoken English is required.
- Location: Remote in the Republic of Ireland. Must be located in the Republic of Ireland.
- S ponsorship: AlertMedia does not sponsor. Must have the legal right to work in Ireland without sponsorship now and in the future.
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