Job Description
This role sits at the intersection of two strategically important areas of Alarm.com's engineering organization: Strategic Partner eXcellence (SPX) and Device Platform .
Key Responsibilities
- We are hiring a Staff Software Engineer to serve as a technical multiplier across the SPX and Device Platform domains.
- At Alarm.com, the Staff SE carries a distinct mandate: to make the engineers and systems around them measurably better. This is not primarily a project execution role. The Staff SE owns technically complex, high-visibility initiatives end-to-end, shapes architectural direction across domain boundaries, builds reusable frameworks and patterns that other teams depend on, and helps the organization move faster with more consistency and less rework.
- Projects spearheaded by a Staff SE carry feature-team-level scope — visible work spanning the organization, often requiring cross-team collaboration and sustained technical leadership. The Staff SE anticipates medium-term technical problems 12+ months out and works proactively to prevent them from becoming delivery or reliability issues. They are active participants in engineering leadership initiatives — tech councils, working groups, cross-team design forums — not passive consumers of information.
- Success in this role requires deep technical judgment in backend and platform engineering, the ability to operate across ambiguity and cross-team dependencies, and the credibility to influence technical direction alongside architects, engineering managers, and senior engineers across the department. This is a hands-on role — the Staff SE writes code, leads designs, and drives delivery — but their highest-leverage contribution is the clarity, reusability, and quality they bring to systems and teams beyond their immediate scope.
Requirements
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
- 10+ years of backend software engineering experience, with a demonstrated track record of operating at Staff-level scope and impact.
- Proven experience leading large, multi-engineer technical initiatives end-to-end — from architecture through delivery — with a high degree of autonomy and accountability for outcomes.
- Demonstrated ability to define and evolve reusable platform patterns, shared libraries, or integration frameworks that are actually adopted and used by other engineers — not just built.
- Strong architectural judgment: ability to reason about service boundaries, domain ownership, failure modes, versioning, and long-term maintainability — not just immediate implementation choices.
- Deep proficiency in backend platform engineering: RESTful and/or gRPC APIs, distributed systems, event-driven architectures (Kafka or equivalent), and shared platform design.
- Experience operating in environments moving from tightly coupled systems toward domain-aligned, independently deployable services.
- Demonstrated ability to anticipate medium-term technical problems and drive toward solutions proactively — not just respond to issues as they surface.
- Active participation in engineering leadership initiatives — tech councils, working groups, cross-team design reviews — with a track record of influencing other experienced engineers, not just consuming information.
- Credibility working alongside architects and engineering managers on technically complex, cross-team initiatives — influencing direction without needing to be the final decision-maker.
- Clear, positive buy-in toward AI-assisted development as an expected part of modern engineering work; this is not optional for this role.
- Practical familiarity with AI-assisted development workflows — including the ability to use AI effectively for implementation, debugging, and documentation while maintaining validation rigor and architectural discipline.
- Strong experience with .NET/C# and SQL Server; this is the foundation of Alarm.com's backend stack, though equivalent depth in similar ecosystems may translate well.
- Experience building or evolving partner-facing APIs, external integration platforms, or shared internal platform capabilities consumed by multiple teams.
- Hands-on experience with Kafka or similar event streaming infrastructure — including schema design, consumer patterns, and operational considerations at scale.
- Experience with device-oriented systems, IoT platforms, device lifecycle management, or integration-heavy backend architectures — including transport protocols, device provisioning flows, and the challenges of connecting physical hardware to cloud platforms at scale.
- Experience with microservice or domain-aligned architecture patterns, including domain analysis, service boundary definition, and incremental migration from monolithic systems.
- Experience with observability practices, incident management, and production operations at scale — including defining monitoring frameworks and support models for externally consumed systems.
- Experience using AI-assisted development tools (e.g. GitHub Copilot, Cursor, Claude Code) in a structured, disciplined workflow — including multi-file refactors, spec-driven development, and test-driven AI usage.
- Familiarity with the Model Context Protocol (MCP) or other patterns for integrating AI agents with REST APIs and platform services.
- Experience contributing to or leading department-wide technical standards, architecture decision records, or engineering working groups.
Benefits & Perks
- Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
- Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
- Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
- Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
- Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week .
- Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.
Ready to Apply?
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