• Manage and triage facilities helpdesk tickets, including temperature requests, furniture needs, office moves, repairs, and general inquiries.
• Coordinate supply ordering and support inventory tracking for HQ facilities and shared spaces.
• Serve as a day-to-day point of contact for on-site vendors and service providers, helping ensure timely issue resolution.
• Support overall operational readiness and functionality of the HQ workplace.
• Familiarity with facilities management platforms such as ServiceNow and space management tools (e.g., OfficeSpace).
• Working knowledge of procurement processes, contract administration, and basic budget tracking.
• Experience supporting workplace safety or emergency preparedness programs.
• Strong attention to detail and consistent follow-through
• Collaborative, service-oriented approach
• Ability to prioritize and stay organized in a dynamic environment
• Professionalism and discretion when handling sensitive information
• Comfort working in a support-focused, execution-oriented role
• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 5 days a week .
Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.