Technical Services Manager

AirTrunk

Location not specified

Full Time

Posted July 21, 2026

$114k - $174k· Est.

Climate Technology

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Listing evidence and provenance

Source: greenhouse View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed September 29, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Climate Technology
Pay provenance: Estimated benchmark; not employer-provided

Job Description

As Technical Services Manager (TSM) reporting to our Senior Technical Service Manager (STSM), you will work closely with our Operations team, making an impact in a number of ways:

Key Responsibilities

Either a portion of the data centre site or a portfolio of customers will be allocated to each Technical Service Manager (TSM). The TSM then runs this sub-section of the site, reporting and raising issues/tasks to the STSM as required;
Lead all aspects of the planning and coordination of all preventive maintenance and repair works, OPEX Budget, ensure change management and incident management procedures are followed; coordinate activities as required with customers
Coordinate with the Development team to run construction activity and installations, to ensure system design, installation and testing adhere to operational standards
Ensure adherence to site operating procedures (SOP, MOP, EOP) and any other documentation required by law, e.g. SWMS
Ensure compliance with site held accreditations, including, but not limited to, ISMS, ISO, SOC2, PCI.
Maintain compliance with local regulatory requirements including environmental, building, fire, electrical, hydraulic, occupational health & safety
Primary operational contact for customers and local point of escalation during emergency events and day-to-day operations
Attend witness testing of all equipment during commissioning to validate sequence of operations and receipt of all operational documentation
Manage the provisioning of data centre services including connectivity, power services, deployment and any additional services to be delivered to customers
Lead minor capital projects for customers/internal purposes
Supervise operational metrics, data and analyse risks
Conduct regular property inspections
Take part in the 'on call' incident response roster

Requirements

5+ years of mechanical and electrical experience in data centres (preferred), facilities, engineering operations, trades or related fields
Ability to establish and review Method of Procedure documents, incident reports, emergency event summaries, root cause analysis reports, and O&M manuals
Ideally, successfully run 3rd party service providers and negotiate quote/pricing for services
Familiar with working with Customer Portals, BMS, Computerized Maintenance Management Systems
Excellent collaborator with strong communication skills in English
Exceptionally flexible, forward-thinking and motivated by change
Effective customer management skills and meeting chair experience