Listing evidence and provenance
- Source
- workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed September 29, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
- Pay provenance
- Estimated benchmark; not employer-provided
Job Description
We recognize that successful candidates bring a variety of experiences and strengths.
Key Responsibilities
- As a member of the Digital Workplace Experience team, you will help employees work securely and effectively from anywhere, on any device. You will collaborate with technical teams, cybersecurity partners, vendors, and business stakeholders to improve endpoint performance, reduce operational risk, and enhance the employee experience.
- As a Senior Analyst, Digital Workplace Endpoint, you will:
- Configure, deploy, administer, and support endpoint technologies, including operating systems, desktop applications, endpoint security tools, device management platforms, and related solutions.
- Support Microsoft endpoint management platforms, including Intune, Microsoft Endpoint Configuration Manager (MECM/SCCM), Autopilot, application packaging, compliance management, and policy deployment.
- Create and maintain software deployment packages and automate repeatable tasks using tools such as PowerShell.
- Support endpoint security initiatives, including patch management, vulnerability remediation, encryption, compliance monitoring, and collaboration with Cyber Security teams.
- Troubleshoot endpoint, application deployment, device management, virtual environment, and user experience issues.
- Provide advanced support for business users, including executive stakeholders, and participate in on-call support rotations as needed.
- Support collaboration technologies and meeting room solutions, including Microsoft Teams Rooms, Logitech technologies, and related platforms.
- Evaluate hardware and software requests and recommend solutions aligned with business needs, security requirements, and technology standards.
- Develop and maintain documentation, standard operating procedures, work instructions, and knowledge base articles.
- Identify and implement opportunities to improve endpoint performance, operational efficiency, automation, and user experience.
- Contribute to technology projects and initiatives that support the ongoing modernization of the Digital Workplace environment.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field; or an equivalent combination of education, technical training, certifications, and experience.
- Approximately 3+ years of experience in endpoint engineering, enterprise systems administration, digital workplace technology, desktop engineering, or a related technical role.
- Experience working with endpoint management technologies, deployment processes, application packaging, automation, scripting, or enterprise endpoint standards.
- Working knowledge of: Microsoft Intune MECM/SCCM Windows 11 Microsoft 365 Active Directory / Microsoft Entra ID Group Policy TCP/IP networking and endpoint connectivity troubleshooting
- Experience supporting endpoint deployment, software distribution, patch management, compliance programs, and endpoint lifecycle management.
- Familiarity with PowerShell scripting and a willingness to continue developing automation capabilities.
- Strong analytical, troubleshooting, documentation, communication, and collaboration skills.
- Experience supporting macOS devices, mobile device management, endpoint virtualization platforms, printing solutions, or executive support environments.
- Industry certifications such as: Microsoft Certified : Endpoint Administrator Associate Microsoft Certified : Modern Desktop Administrator Associate ITIL Foundation CompTIA A+, Network+, or Security+ Apple Certified Support Professional Other relevant technology certifications
Ready to Apply?
Apply directly on AES's site
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