Data & Technology Manager, Acumen East & West Africa

As the Data and Technology Manager you will be responsible for designing, building, maintaining, and continuously improving the systems and technology platforms that support the programmatic MEL (Monitoring, Evaluation, and Learning) framework under Green RISE Africa. This is a systems and technology role: you will NOT be responsible for designing or carrying out MEL itself. Your focus is building and running the technology that enables the MEL team to collect, manage, quality-assure, and report on data. You will report to the Associate Director of Impact, Green Rise Africa. The technology stack and solutions Acumen is leveraging include, but are not limited to: • Salesforce as the central record for grant management, impact capture and reporting • FormAssembly • Google Suite • AI-powered tools and enterprise solutions Over the grant’s implementation we expect the role to focus on continual identification of system, data, and data management, and reporting improvements.Candidates must be well-versed in Salesforce applications, have highly technical proficiency with data and software solutions, and a growing skills base in the use of AI. This role will work closely with the Impact Manager: Monitoring, Evaluation and Learning. The Impact Manager: Monitoring, Evaluation and Learning will focus on MEL framework design and implementation and adaptive learning. Additionally, you will work closely with other Impact & Insight staff based in the UK and in East and West Africa. The post holder is expected to travel occasionally within the region.

• Bachelor’s degree in Computer Science, Information Systems, Software or Data Engineering, or a related field; an advanced degree or equivalent hands-on systems experience is an advantage • Salesforce certification required or strongly preferred (e.g., Salesforce Administrator); Advanced Administrator, Platform App Builder, or Data Cloud Consultant certification an advantage • At least 8 years of professional experience in a similar role - developing and maintaining a technology stack, including at least 3 years of experience in developing and managing data systems, MEL databases, and reporting tools • Working knowledge of how MEL, grant management, and reporting data are structured and used to translate MEL and donor requirements into system design. • Hands-on Salesforce configuration experience (i.e. capable of building custom objects and fields, flows and automations, validation rules, permission sets, and reports and dashboards) • Experience integrating systems and data sources (i.e., APIs, forms tools, etc.) • Track record of maintaining, documenting, and improving a live system over time, including change management, troubleshooting, data quality controls, and managing external build partners or vendors • Experience working in multi-country, matrix-managed environments • Experience in gender and youth programmes or working with private sector partners • Familiarity with Power BI, Airtable, Claude or similar tools • Permanently authorised to work in Kenya or Nigeria Location: Nairobi (East Africa) or Lagos (West Africa) Applications will be reviewed and interviews scheduled on a rolling basis. #LI-ACU1