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Job Description
The Senior System Engineer will be responsible for the administration and maintenance of the global IT infrastructure, resolving 2nd level IT tickets, and managing various cloud and on-prem systems. This role requires collaboration with international teams and a willingness to work in a shift-based model to ensure timely support.
Key Responsibilities
- Administer and maintain the global IT infrastructure
- Resolve 2nd level IT tickets raised by internal employees
- Collaborate with the international IT Servicedesk Infrastructure Team
- Manage Azure and Entra ID related systems, processes, services, and access rights
- Manage Google Workspace Platform including directory service management and scripting
- Perform structured troubleshooting and escalate issues to vendors
- Manage global infrastructure including on-prem and cloud providers
Requirements
- Good knowledge in administering and maintaining a SaaS, cloud, on-prem and clients environment comprising of Azure including, but not limited to, Entra ID, Identity Governance, Defender APIs, Powershell scripting, Windows 10/11, Windows Server 2019/2022, Linux, Mac OS, iOS.
- Microsoft O365 knowledge including Teams.
- Good knowledge in managing Google Workspace Platform including directory service management and scripting.
- Good knowledge in global infrastructure management including on-prem and Cloud providers.
- Good knowledge in TCP/IP networks including, but not limited to, DNS, DHCP, routing, SSL.
- A willingness to work in a shift-based model to ensure global coverage and timely support.
- A basic understanding of ITIL ITSM processes.
Benefits & Perks
Great compensation and benefits packages
Equity restricted stock units
Life insurance
Time off
Generous leave for new parents from day one
Subsidized gym membership
Access to counseling
Virtual events on well-being topics
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