Senior Technical Writer
CelonisPosted April 14, 2025
London, United Kingdom
Not SpecifiedFull Time
Job Description
The Staff Technical Writer at Celonis will create, revise, and publish high-quality documentation while collaborating with product and engineering teams to ensure clarity and consistency in technical information. This role requires a self-starter who can effectively communicate complex ideas and improve documentation quality through feedback and collaboration.
Responsibilities
- •Create, revise and publish documentation.
- •Build relationships with product and engineering teams.
- •Become a subject matter expert in product areas.
- •Collaborate on writing best practices and taxonomy.
- •Write, edit and review product UI components and error messages.
- •Partner with teams to enhance self-service customer experience.
- •Improve documentation through feedback analysis and interviews.
- •Take on projects to enhance overall documentation quality.
Requirements
- •5 years of technical writing or KCS experience in enterprise software.
- •Prior experience documenting SaaS, client-server, on-premise, and cloud software applications.
- •Experience working in Agile development environments, documenting APIs, REST, and SOAP or other programming languages with the ability to understand and write sample code.
- •Excellent fluent spoken and written English.
- •Self-starter who can take the initiative with minimal supervision.
- •Comfortable working independently to gather information from software developers and product management about new features, and create helpful, interesting, well-organized, consistent, high-quality content from scratch.
- •Possess excellent content planning, organization, and time management skills.
- •Have the ability to act as an information designer, project manager, writer, editor, and publisher.
Benefits
- •Great compensation and benefits packages
- •Equity restricted stock units
- •Life insurance
- •Time off
- •Generous leave for new parents from day one
- •Subsidized gym membership
- •Access to counseling
- •Virtual events on well-being topics
- •Investment in personal growth and skill development
- •Clear career paths
- •Internal mobility opportunities
- •L&D platform
- •Mentorships
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