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Job Description
The Staff Technical Writer at Celonis will create, revise, and publish high-quality documentation while collaborating with product and engineering teams to ensure clarity and consistency in technical information. This role requires a self-starter who can effectively communicate complex ideas and improve documentation quality through feedback and collaboration.
Key Responsibilities
- Create, revise and publish documentation.
- Build relationships with product and engineering teams.
- Become a subject matter expert in product areas.
- Collaborate on writing best practices and taxonomy.
- Write, edit and review product UI components and error messages.
- Partner with teams to enhance self-service customer experience.
- Improve documentation through feedback analysis and interviews.
- Take on projects to enhance overall documentation quality.
Requirements
- 5 years of technical writing or KCS experience in enterprise software.
- Prior experience documenting SaaS, client-server, on-premise, and cloud software applications.
- Experience working in Agile development environments, documenting APIs, REST, and SOAP or other programming languages with the ability to understand and write sample code.
- Excellent fluent spoken and written English.
- Self-starter who can take the initiative with minimal supervision.
- Comfortable working independently to gather information from software developers and product management about new features, and create helpful, interesting, well-organized, consistent, high-quality content from scratch.
- Possess excellent content planning, organization, and time management skills.
- Have the ability to act as an information designer, project manager, writer, editor, and publisher.
Benefits & Perks
Great compensation and benefits packages
Equity restricted stock units
Life insurance
Time off
Generous leave for new parents from day one
Subsidized gym membership
Access to counseling
Virtual events on well-being topics
Investment in personal growth and skill development
Clear career paths
Internal mobility opportunities
L&D platform
Mentorships
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