Job Description
The job involves collaborating with a team of Site Reliability Engineers to design, deploy, and operate SaaS solutions for ArcGIS Velocity and ArcGIS Workflow Manager, focusing on automation, monitoring, and troubleshooting within cloud environments.
Key Responsibilities
- Collaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platform
- Design, implement, configure, and utilize monitoring systems to monitor the health of SaaS products
- Manage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot problems to resolution
- Develop, implement, and maintain automation solutions for repetitive operational tasks
- Design and implement the deployment and upgrade of containerized micro-service components
- Create and automate Git workflows to simplify code integration, testing, and infrastructure deployments
- Participate in technical spike efforts to bring innovative ideas to future software versions
- Troubleshoot system incidents and provide root cause analysis reports
- Provide rotational on-call technical support
Requirements
- 5 years of experience managing Kubernetes EKS, logging and monitoring ELK, Prometheus, and container technologies Docker.
- Proficient in using Terraform for automating infrastructure provisioning and management.
- Ability to design and automate Git workflows for streamlined code integration, testing, and infrastructure deployment.
- Ability to write scripts to deploy infrastructure and/or applications using Bash, Python, or Terraform.
- Expert level understanding and experience with cloud computing platforms AWS or Microsoft Azure.
- Strong knowledge of Linux Operating system administration, including troubleshooting, performance tuning, and shell scripting.
- Proficient in cloud networking, including VPCs, subnets, security groups, and VPNs in platforms like AWS or Azure.
- Skilled in identifying and resolving system and application issues through effective troubleshooting and root cause analysis.
- Working knowledge of a source control and issue management system.
- Bachelor's in computer science, computer engineering, GIS, or information systems.
Benefits & Perks
Flexible hybrid schedule
Professional development opportunities
Work-life balance emphasis
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