NetSuite Client Success Manager
AprioPosted April 14, 2025
Atlanta, Georgia
Energy ConsultingFull Time
Job Description
The NetSuite Client Success Manager at Aprio is responsible for understanding customer needs, ensuring excellent customer experience, and fostering long-term loyalty, while helping clients maximize the value of the firm's products and services.
Responsibilities
- •Understand customer needs and ensure excellent customer experience
- •Foster long-term customer loyalty
- •Ensure clients receive maximum value from products and services
- •Build strong, lasting relationships with clients
Requirements
- •Proven experience in customer service, satisfaction, and success.
- •Excellent communication skills.
- •Ability to understand customer needs and ensure excellent customer experience.
- •Experience in fostering long-term loyalty and ensuring clients get the most value from products and services.
Benefits
- •Medical, Dental, and Vision Insurance on the first day of employment
- •Flexible Spending Account and Dependent Care Account
- •401k with Profit Sharing
- •9 holidays and discretionary time off structure
- •Parental Leave coverage for both primary and secondary caregivers
- •Tuition Assistance Program and CPA support program with cash incentive upon completion
- •Discretionary incentive compensation based on firm, group and individual performance
- •Incentive compensation related to origination of new client sales
- •Top rated wellness program
- •Flexible working environment including remote and hybrid options
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