Market Operations Analyst

• Identify, develop, and implement tools and processes to support flawless execution of our day-to-day responsibilities • Protect our revenue by identifying and correcting process errors • Daily management of availability and market offers across our capacity, operating reserves, and economic products • Manage the process to request and submit interval usage data to support the full customer lifecycle, including enrollment, performance calculations, and settlement • Ensure performance calculations are successful and timely for all products

• Able to begin work by 8 AM Mountain Time. • 1-3 years experience in an operational setting. • Excellent quantitative skills, including business-applied Python. • Self-starter who takes ownership beyond your immediate scope; when you see a problem, you drive it to resolution rather than assuming someone else will. • Ability to understand multifaceted situations and distill them into a clear, actionable strategy. • Strong critical thinking and intellectual curiosity. You want to understand the why of an issue, and you approach problems from first principles. • Gritty. You’ve done hard things, and you’re not afraid to put in the work when it’s required. • Empathetic and collaborative teammate. You’re kind in your delivery of feedback and interactions with others. You’re consistently focused on winning as a team.