Telephone Scheduler / Researcher - Germany

Unison

Frankfurt, Germany

FREELANCE

Posted February 23, 2026

Not Specified

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Job Description

The role involves collecting, managing, and verifying data from various sources, including government entities, to support infrastructure investments. The position requires strong organizational skills, attention to detail, and effective communication in both German and English.

Key Responsibilities

Accurately collect data from various sources and enter it into the CRM system
Perform daily administrative tasks related to data entry and monitoring progress towards goals
Support the team by answering data queries and updating records
Initiate proactive communication with government entities to request relevant information
Identify and engage with contacts within government agencies to gather data
Organize and manage collected data within a structured database system
Ensure the accuracy, integrity, and security of the database through regular updates and data cleansing
Implement and uphold compliance with GDPR and other data protection regulations
Utilize research methodologies to identify and verify suitable contacts within government bodies

Requirements

Accurate collection of data from various sources and entry in CRM system
Performing data entry and administration tasks including data entry
Monitoring progress to ensure meeting of daily, weekly, and monthly goals
Supporting the team with answering data queries and updating records as required
Initiating proactive communication with government entities to request relevant information
Identifying and engaging with suitable contacts within government agencies to gather required data
Maintaining a professional and courteous approach while interacting with government officials
Organizing and managing collected data within a structured database system
Ensuring accuracy, integrity, and security of the database by regular updates and data cleansing
Implementing and upholding compliance with GDPR and other data protection regulations during all stages of data handling
Utilizing research methodologies to identify and verify suitable contacts within government bodies
Possessing a degree in a relevant discipline (preferred but not essential)
Having a high level of ethical, intellectual, professional, and personal values that complement the team and company culture
Being detail conscious and concerned for accuracy
Having intermediate working knowledge of Excel
Having excellent communication and collaboration skills
Ability to organize own workload and achieve deadlines
Being comfortable working alone as well as part of a team
Demonstrating a professional approach and positive attitude, with strong problem-solving skills
Ability to effectively balance speaking in German and in English