Telephone Scheduler / Researcher - Germany

Unison

Frankfurt, Germany

FREELANCE

Posted February 11, 2026

Not Specified

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Job Description

The role involves collecting and managing data from various sources, including government entities, to support infrastructure investments, ensuring data accuracy and compliance, and collaborating with the team in a flexible, self-employed setting.

Key Responsibilities

Accurately collect data from various sources and enter it into the CRM system
Perform data entry and administrative tasks related to data management
Monitor progress to meet daily, weekly, and monthly goals
Support the team by answering data queries and updating records
Initiate communication with government entities to request relevant information
Identify and engage with contacts within government agencies to gather data
Organize and manage collected data within a structured database
Ensure the accuracy, integrity, and security of the database through updates and cleansing
Maintain compliance with GDPR and other data protection regulations during data handling
Utilize research methodologies to verify suitable contacts within government bodies

Requirements

Accurate collection of data from various sources and entry in CRM system
Performing data entry and administrative tasks related to data management
Monitoring progress to ensure meeting daily, weekly, and monthly goals
Supporting the team with answering data queries and updating records as required
Initiating proactive communication with government entities to request relevant information
Identifying and engaging with suitable contacts within government agencies to gather required data
Maintaining a professional and courteous approach while interacting with government officials
Organizing and managing collected data within a structured database system
Ensuring accuracy, integrity, and security of the database by regular updates and data cleansing
Implementing and upholding compliance with GDPR and other data protection regulations during all stages of data handling
Utilizing research methodologies to identify and verify suitable contacts within government bodies
Possessing a degree in a relevant discipline (preferred but not essential)
Having an intermediate working knowledge of Excel
Demonstrating excellent communication and collaboration skills
Being able to organize own workload and achieve deadlines
Being comfortable working alone as well as part of a team
Having a professional approach and positive attitude, with strong problem-solving skills
Ability to effectively balance speaking in German and in English