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  3. Head of Product, Pulse
Sword logo

Head of Product, Pulse

Sword
Porto, Portugal
Full Time
Posted February 19, 2026
Not Specified
~44 people viewed this recently
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Application opens on company website

Job Description

The Head of Product will lead the development and launch of an AI-native healthcare product focused on delivering personalized, engaging, and clinically effective care experiences for both individual and enterprise users, leveraging advanced AI technologies to improve access and outcomes in healthcare.

Key Responsibilities

  • Own and develop the product strategy for new AI-native healthcare initiatives.
  • Drive the end-to-end execution of product development from concept to launch and beyond.
  • Design and deliver an exceptional consumer experience that promotes clinical outcomes and member engagement.
  • Leverage conversational AI, personalized care pathways, and intelligent support to make AI care accessible to members.
  • Shape member interactions with AI care, focusing on features that promote sustained behavior change.
  • Establish a scalable product foundation to grow the user base from launch to hundreds of thousands of members.
  • Balance innovation velocity with clinical rigor and regulatory compliance in product development.
  • Collaborate with leadership to guide the product through growth, retention, and long-term engagement strategies.

Requirements

  • Experience leading the development and market launch of new products, including owning product strategy and driving execution from zero to one and beyond.
  • Ability to deliver an exceptional consumer experience that drives meaningful clinical outcomes and sustained member engagement.
  • Experience working with AI-native experiences, including leveraging conversational AI, personalized care pathways, and intelligent support.
  • Experience in making AI care accessible to large populations facing long wait times for specialists and fragmented care experiences.
  • Experience developing products that serve both direct-to-consumer and enterprise populations, with a focus on growth, retention, and long-term engagement across 4-12 month care journeys.
  • Ability to shape how members experience AI care and determine which features drive sustained behavior change.
  • Experience establishing a product foundation capable of scaling from launch to hundreds of thousands of members.
  • Experience working at the intersection of cutting-edge AI capabilities and direct care delivery, balancing innovation velocity with clinical rigor and regulatory requirements.
  • Legal right to work in the United States (for US applicants), with no immigration or work visa sponsorship provided, or possession of a valid EU visa and being based in Portugal (for Portugal-based candidates).
  • Full-time employment status with a minimum of 25 hours per week (for US applicants).

Benefits & Perks

Comprehensive health, dental and vision insurance
Equity shares
Discretionary PTO plan
Parental leave
401(k)
Flexible working hours
Remote-first company
Paid company holidays
Free digital therapist for you and your family
Meal allowance (Portugal)
Remote work allowance (Portugal)
Discretionary vacation (Portugal)
Snacks and beverages (Portugal)
English class (Portugal)

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