Head of People Ops

• Lead the optimization and delivery of People processes and policies across the entire employee lifecycle. • Introduce AI-enabled efficiencies that help managers and employees get faster, clearer, and more accurate support. • Ensure consistent, compliant people practices across all regions where we operate. • Develop and maintain clear, accessible documentation, guides, and resources for employees and managers. • Partner with People Business Partners, Talent Acquisition, and Finance to ensure smooth coordination and alignment across people processes. • Support the rollout of local programs such as onboarding, performance cycles, policy updates, and employee communications. • Manage employee benefits programs, ensuring competitiveness, accuracy, and a smooth experience for employees during enrollment, changes, and inquiries. • Oversee U.S.-specific People Operations tasks, including compliance requirements, employment documentation, and coordination of state-by-state regulations. • Elevate the employee experience by identifying friction points and implementing scalable, people-first solutions. • Build and implement an AI roadmap that transforms the overall people experience.

• Bachelor’s degree in Human Resources, Business, Operations, or a related field. • 5–7+ years of experience in People Operations, HR Operations, or a similar operational HR role. • Experience managing or administering employee benefits programs, with a focus on accuracy and employee support. • Familiarity with U.S. People Operations requirements, including employment regulations, documentation, and state-by-state compliance basics. • Strong understanding of core HR processes, compliance requirements, and people practices. • Demonstrated ability to streamline and improve processes as an organization grows. • Strong communication and stakeholder management skills with the ability to bring clarity to complex topics. • Comfort working in a fast-paced, evolving environment with shifting priorities. • An “AI-native” mindset, with enthusiasm for integrating intelligent tools into everyday workflows. • Strong understanding of People Operations systems and tools, with the ability to navigate and optimize them as the organization grows.

• A stimulating, fast-paced environment with lots of room for creativity • A bright future at a promising high-tech startup company • Career development and growth, with a competitive salary • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare • A flexible environment where you can control your hours (remotely) with unlimited vacation • Access to our health and well-being program (digital therapist sessions) • Remote or Hybrid work policy • To get to know more about our Tech Stack, check here .