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  3. Director, Enterprise Customer Success
Sword logo

Director, Enterprise Customer Success

Sword
Remote
Full Time
Posted February 2, 2026
$188k - $295k
Power Generation
Remote
Visa Sponsored
~76 people viewed this recently
Apply Now

Application opens on company website

Job Description

At Sword, we’re building AI to heal billions and unlock humanity’s full potential.

Requirements

• Prior people leadership: you have set high performance standards, developed talent, and made hard calls when someone is not meeting the bar. • Commercial accountability mindset: you measure yourself by retention and expansion outcomes. • Strong analytical and critical thinking foundation: you reason from facts and data, synthesize clearly, and communicate with brevity in writing and in conversation. • High initiative and sound judgment: you identify what matters, act without waiting to be directed, and build influence across functions to get things done. • Experience working with or within the self-insured employer or benefits ecosystem.

Benefits & Perks

• A stimulating, fast-paced environment with lots of room for creativity. • A bright future at a promising high-tech startup company. • Career development and growth, with a competitive salary. • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare. • A flexible environment where you can control your hours (remotely) with unlimited vacation. • Access to our health and well-being program (digital therapist sessions). • Remote or Hybrid work policy. • To get to know more about our Tech Stack, check here .

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