Sales Operations Coordinator | Home Electrification
Smart EnergySydney, Australia
Full Time
Posted February 6, 2026
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Job Description
Smart Energy is a leading national home electrification company specialising in solar systems, batteries, and hot water heat pumps for Australian households.
Key Responsibilities
- Manage and action appointment cancellations, reschedules, and queries received through various communication channels from Sales Managers, Specialists, and Lead Generators.
- Ensure sales quality control via a live sale verification process prior to booking installations for customers.
- Assist with preparation for installation delivery by obtaining site information from Energy Specialists or customers as needed.
- Liaise with the Salesforce IT team to troubleshoot and resolve issues reported by our Energy Specialists.
Requirements
- Proficient in Google Workspace or Microsoft Office
- Background in customer service, administration, or hospitality
- Able to work independently and manage tasks in a fast-paced environment
- Strong multitasking and time management skills
- Highly organised, adaptable, and solution-oriented
- Skilled in handling change and resolving conflict calmly and professionally
- Worked within Salesforce CRM (Big bonus!)
Ready to Apply?
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