Junior Sales Operations Coordinator | Home Electrification
Smart EnergySydney, Australia
Full Time
Posted February 6, 2026
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Application opens on company website
Listing evidence and provenance
- Source
- Lever View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 5, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Energy Management
- Pay provenance
- Pay not available
Job Description
Smart Energy is a leading national home electrification company specialising in solar systems, batteries, and hot water heat pumps for Australian households.
Key Responsibilities
- Manage and action appointment cancellations, reschedules, and queries received through various communication channels from Sales Managers, Specialists, and Lead Generators.
- Engage directly with customers to minimise cancellations and effectively reschedule face-to-face appointments.
- Set up, coordinate, and oversee sales campaigns across 15+ offices nationwide.
- Liaise with the Salesforce IT team to troubleshoot and resolve issues reported by our Solar Specialists.
- Allocate, assign, and dispatch appointments fairly and efficiently to Solar Specialists and Business Development Managers (BDMs).
- Collaborate with Sales Managers and the Operations team to facilitate the onboarding of new Specialists.
- Build strong working relationships across a variety of personality types and management styles.
- Maintain daily communication with Solar Specialists and Lead Generators across the country to manage schedules and leads.
Requirements
- Proficient in Google Workspace or Microsoft Office
- Background in customer service, administration, or hospitality
- Able to work independently and manage tasks in a fast-paced environment
- Strong multitasking and time management skills
- Highly organised, adaptable, and solution-oriented
- Skilled in handling change and resolving conflict calmly and professionally
- Worked within Salesforce CRM (Big bonus!)
Ready to Apply?
Apply directly on Smart Energy's site
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