Installations Coordinator | Renewable Energy
Smart EnergyByron Bay, Australia
Full Time
Posted August 28, 2025
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Job Description
Smart Energy has grown to become one of Australia’s leading home electrification and renewable energy retailers, providing quality solutions to Aussie homeowners across the country.
Key Responsibilities
- Schedule and confirm installer availability nationwide
- Reschedule and manage daily/weekly appointment changes
- Recruit and onboard electricians and plumbers nationally
- Manage inbound calls and texts from customers and contractors
- Provide regular confirmations and negotiate rearrangements
- Resolve issues quickly and calmly, reassuring both customers and contractors
- Keep installations on track by managing expectations and finding solutions
Requirements
- Minimum 2+ years’ experience in scheduling, project coordination, or BDM roles
- Strong background in customer service
- Persuasive and confident communicator with charm
- Highly organised and able to juggle multiple priorities
- Quick problem-solver with a calm, professional approach
- Tech savvy, commercially astute, and a self-starter (Salesforce Experience a bonus)
Ready to Apply?
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