Listing evidence and provenance
- Source
- greenhouse View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 2, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Energy Storage
- Pay provenance
- Employer-provided pay
Job Description
The starting base pay for this role is between $156,000 and $197,000 at the time of posting.
Key Responsibilities
- Serve as the primary quality point of contact for customers, managing the relationship through qualification, launch, and steady-state production.
- Lead PPAP/APQP submissions and approvals for new customer programs and specification/process changes. Coordinate cross-functionally with Manufacturing, R&D, and Plant Quality to ensure submissions meet customer requirements.
- Own customer-specific requirements as assigned — interpreting, documenting, and ensuring they are correctly flowed down into internal specifications, control plans, and the QMS.
- Lead customer complaint and RMA investigations. Coordinate 8D problem solving including containment, root cause analysis (5-Why, fault tree analysis, fishbone), corrective/preventive action, and customer-facing communication and closure.
- Represent quality in customer program reviews and host/facilitate audits, and quality business reviews (QBRs). Prepare performance data (PPM, scorecards, corrective action status) for customer-facing reporting.
- Partner with plant manufacturing quality (including QC/analytics lab) to translate customer requirements and findings into containment and corrective/preventive actions, and escalate issues that require engineering, supplier, or product-level resolution.
- Maintain and continuously improve customer quality documentation and processes in alignment with ISO/IATF and APQP/PPAP requirements.
- Track and report customer quality performance trends; identify systemic issues and coordinate preventive action ahead of customer escalation.
Requirements
- As a Customer Quality Engineer on the Corporate Quality team you will help create the next generation of battery materials by owning the customer-facing quality relationship for the company's product line. This role is the primary quality interface to our customers — managing qualification, complaint resolution, and ongoing performance — and is accountable for translating customer requirements into internal quality commitments that the manufacturing organization can execute against. You are someone who can effectively manage multiple responsibilities, are self-motivated and can work autonomously with minimal guidance. You are comfortable with ambiguity and eager to create structure. You have excellent verbal and written communication skills and are able to collaboratively solve problems and set others up for success.
- Minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience.
- Experience with battery materials, powder or particle-based products, or closely related chemical/materials manufacturing.
- Demonstrated experience owning customer quality relationships, including PPAP/APQP submissions, CSR management, and complaint/RMA resolution.
- Strong knowledge of IATF 16949 (or equivalent automotive/high-reliability QMS standards) and core quality tools: FMEA, control plans, 8D, SPC, MSA.
- Strong cross-functional collaboration skills; ability to operate effectively across a governance/execution boundary with plant-based quality and manufacturing teams.
- Excellent written and verbal communication skills, including direct experience presenting to customers in QBR or audit settings.
Ready to Apply?
Apply directly on Sila's site
Get new power and energy jobs weekly
New jobs across data centers, grid, nuclear, storage, generation, and renewables. One email a week.
Job Alerts
Get alerts for jobs like this one
More at Sila
Similar Jobs
More jobs at Sila
Similar jobs in Energy Storage
More jobs in Alameda, CA
Is this your company?Claim your listing free →