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Enthusiastic and Proactive IT Specialist

Shape Laminar
Location not specified
Full Time
Posted October 29, 2025
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Job Description

The role involves providing technical support, ensuring IT security and compliance (particularly ISO 27001), and improving system integration and governance within a dynamic, growth-oriented organization focused on innovative construction technology solutions.

Key Responsibilities

  • Provide advanced helpdesk support to resolve daily IT issues efficiently
  • Enhance system and tool integration to improve workflows and interoperability
  • Support ISO 27001 controls, monitor vulnerabilities, and ensure security policy adherence
  • Recommend and implement solutions to improve system reliability, efficiency, and governance
  • Assist the IT Compliance Governance Manager in strategic initiatives and act as a point of escalation or deputy when needed

Requirements

  • Proven IT troubleshooting skills, with the ability to resolve a wide range of hardware, software, and network issues, and familiarity with ticketing tools and platforms like Azure, Microsoft 365, Atlassian, or similar enterprise tools.
  • Clear and effective communication skills, both written and verbal in English, able to work with multiple teams and clearly explain technical concepts.
  • Willingness to take initiative and assist team members as needed.
  • Ability to work collaboratively in a team environment and contribute positively to team goals.
  • Proven ability to resolve all types of IT issues, support helpdesk, and maintain ISO 27001 compliance.
  • Experience in supporting ISO 27001 controls, monitoring vulnerabilities, and ensuring adherence to security policies.
  • Ability to improve integration and efficiency across IT tools and systems, and to identify opportunities to streamline workflows and improve interoperability between applications.
  • Ability to proactively recommend and implement solutions that improve system reliability, efficiency, and governance.
  • Willingness and capability to support or deputize for the IT Manager when needed, demonstrating leadership potential.
  • Ability to lead small IT or compliance projects from planning to execution, including automating repetitive IT tasks using PowerShell, Python, or similar tools (nice to have).
  • Demonstrated leadership potential through extracurricular activities or previous roles (nice to have).
  • Familiarity with industry standards or regulations related to IT compliance and governance (nice to have).

Benefits & Perks

Competitive salary dependent on location and capability
Paid Annual Leave 25 days statutory Bank Holidays
Private health insurance
Discretionary bonus scheme for all team members
All required travel costs outside of your local area are covered
Flexibility in work hours and location, with emphasis on getting things done
Access to coaching, mentoring, well-being therapy, and a development-oriented environment
Supportive, meritocratic environment with opportunities for fast progression
Long-term impact through solving major issues in construction project delivery

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