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Job Description
The Workplace Operations Specialist at Samsara is responsible for delivering exceptional office experience by managing front-desk duties, supporting event planning, coordinating vendor services, handling administrative tasks, and ensuring a safe, welcoming environment for employees, visitors, and contractors in the Bengaluru office.
Key Responsibilities
- Act as front-of-house lead, greeting guests, distributing badges, and managing onsite events.
- Provide workplace experience services to employees, contractors, and vendors to enhance wellbeing, productivity, and satisfaction.
- Support management of vendors, including catering, housekeeping, and office services, and track performance.
- Perform administrative tasks such as attendance audits, inventory tracking, and ordering office supplies.
- Coordinate and support in-office events, including logistics, AV arrangements, and catering.
- Conduct daily floorwalks to ensure a safe, tidy, and functional environment, reporting maintenance or safety issues.
- Manage postal and shipping requests, ensuring timely processing of employee requests.
- Partner with Safety, Security, and Resilience teams on badge management, visitor handling, and incident reporting.
- Respond to emergency situations following established procedures and summon assistance as needed.
- Support onboarding of new hires and maintain location SOPs, databases, and communication channels.
- Assist the Workplace Manager with ad hoc requests and provide coverage in their absence.
Requirements
- At least 2 years of experience in an administrative, junior office role, or equivalent experience.
- GCSE High School diploma or equivalent educational qualification.
- Proficient in GSuite (Google Workspace) applications.
- Great people skills with a passion for delivering excellence in customer service.
- Ability to be resourceful and proactive in dealing with issues that may arise in a calm and professional manner.
- Ability to multitask, prioritize, and work under pressure in a fast-paced environment.
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Support for onboarding and continuous improvement processes
Inclusive work environment with accommodations for disabilities
Flexible working model including in-person, hybrid, and remote options
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