Sr. Business Operations Analyst - Post Sales
SamsaraRemote
Internship
Posted August 3, 2026
$92k - $139k
Climate Technology
Remote
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Application opens on company website
Job Description
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams.
Key Responsibilities
- Samsara is looking for a Business Operations analyst to play a critical role in scaling our post-sales organization — spanning renewals and customer success. The role includes being the expert on critical data sources, weaving that data into analysis that drives insights across the post-sales business. This person will optimize post-sales performance by designing standardized processes, driving adherence across teams, and turning data into recommendations for leadership and managers.
- This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
- Own analytics and trend reporting for an assigned segment or workstream within renewals and customer success (for example, the long-tail/at-scale customer base), serving as the go-to analyst for leadership and frontline managers on that area.
- Extract and reconcile data across Salesforce, financial systems, and customer success platforms, resolving discrepancies and transforming complex datasets into reliable, decision-ready analysis.
- Design post-sales processes and drive adherence across the renewals and CS teams — monitoring compliance, flagging drift, and partnering with team leads to close gaps.
- Build and maintain reporting on utilization, product adoption, and expansion for the existing customer base to inform retention and growth strategy.
- Partner with Sales Strategy, Business Operations, Finance, and Customer Success leadership to translate data into recommendations that improve renewal rates, reduce churn, and grow revenue retention.
- Support quarterly/annual reporting on post-sales performance — bookings, pipeline health, and key trends — for business reviews and leadership presentations.
- Maintain a working understanding of renewals and CS operating models to identify risk, inconsistency, and improvement opportunities across the post-sales org.
Requirements
- 2+ years in management consulting, Sales/Business Operations, financial analysis, or another highly quantitative role
- Comfort working with large datasets to build models, run analyses, and surface trends
- Familiarity with Salesforce, Tableau, or a similar sales/CS tech stack
- Post-sales experience (renewals or customer success) a plus, not required
- Experience designing or driving adoption of operational processes a plus
- Strong written and verbal communication, including comfort influencing stakeholders without direct authority
- Proactive, adaptable, comfortable operating with ambiguity in a fast-paced environment
- The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
- Annual Base Salary
- $91,630
- —
- $138,600 USD
Benefits & Perks
- At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
- Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
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