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Job Description
The role involves leading global demand and supply planning teams for hardware products, overseeing forecasting processes, coordinating with cross-functional partners, and driving process improvements to ensure product availability aligns with business goals in a fast-paced, high-growth environment.
Key Responsibilities
- Lead and manage the global demand and supply planning teams for hardware products.
- Own the end-to-end forecasting process for in-market products, including signal collection, scenario modeling, and handoff to supply and fulfillment.
- Collaborate with cross-functional teams such as Sales, Product, Marketing, and Operations to develop and align forecasts.
- Translate demand forecasts into actionable supply plans in partnership with supply chain and operations teams.
- Manage refurbishment and RMA demand and supply forecasts, working with vendors to meet capacity, quality, and cost targets.
- Conduct recurring forecast and supply reviews, communicating business trends, risks, and opportunities to senior leadership.
- Establish and monitor key planning KPIs, driving continuous improvement and corrective actions.
- Oversee vendor managed inventory partnerships to support company goals.
- Implement process and system improvements for forecasting, scenario modeling, and reporting using various tools.
- Develop and coach a high-performing planning team, fostering growth and engagement.
- Build and maintain strong cross-functional relationships to embed planning insights into decision-making.
- Lead high-impact projects at the intersection of planning, supply chain, and commercial strategy.
Requirements
- Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations Research, Finance, Economics, Data Science, or another relevant analytical field, or equivalent practical experience.
- At least 8 years of experience in forecasting, demand planning, supply planning, or closely related planning supply chain roles in hardware or electronics.
- A minimum of 3 years of experience directly managing planners or analytical teams.
- Demonstrated experience owning demand and or supply forecasts for complex hardware portfolios across multiple regions, channels, or customer segments.
- Strong analytical skills, including proficiency with Excel and Google Sheets, and experience building models and dashboards that support decision-making.
- Proven ability to synthesize complex data and tradeoffs into clear, concise narratives for executive audiences, including risks, opportunities, and recommended actions.
- Track record of cross-functional collaboration with Sales, Finance, Product, and Supply Chain, earning trust and influencing without direct authority in a fast-paced environment.
- Demonstrated ability to design and improve planning processes, including implementing or evolving S&OP/IBP cadences and governance.
- Experience with planning and ERP systems such as e2open, SAP IBP, NetSuite, Databricks, and Salesforce, including defining requirements and partnering with Systems IT teams on tooling upgrades.
- Experience planning for electronics or high-tech hardware products and SaaS revenue models, including understanding of lead times, component constraints, and outsourced manufacturing models.
- Proficiency with AI tools such as ChatGPT, Gemini, Glean, Cursor, etc., and SQL, Databricks, or BI tools like Tableau or Power BI.
- Experience in high-growth, innovative, and complex organizations, such as startups or public companies, where processes and systems evolve rapidly.
Benefits & Perks
Annual Base Salary 113,900 - 147,400 CAD
Initial RSU grant with no vesting cliff and ongoing refresh opportunities tied to performance
Performance-based bonus variable pay
Equity for eligible roles
Flexible working model supporting remote, hybrid, and in-office work
Comprehensive health and parental leave plans
Professional development stipend
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