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Director, Product Management - Commerce Experience

Samsara
Location not specified
Full Time
Posted November 25, 2025
$154k - $275k
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Job Description

The role involves leading the product strategy and development of customer-facing commerce experiences, including account management, invoicing, billing, and inventory systems, to enhance customer satisfaction and drive business growth.

Key Responsibilities

  • Define and execute the product strategy for customer-facing commerce experiences, including account management, invoicing, billing, inventory, and license management.
  • Lead cross-functional teams to build and improve commerce-related products and experiences.
  • Develop and shape the long-term product roadmap aligned with company goals.
  • Drive the creation of new customer experiences through iterative development based on customer needs.
  • Influence organizational objectives to achieve ambitious product and business goals.
  • Lead, develop, and foster high-performing product and project teams.
  • Champion organizational principles of simplicity and efficiency by evolving structures, tools, and technologies.
  • Foster cross-functional collaboration to meet shared objectives.

Requirements

  • Proven experience as a leader of product teams, with a track record of successfully launching and scaling account management and self-serve commerce products.
  • Experience in a Director-level role or equivalent, managing multiple teams and product portfolios.
  • Demonstrated ability to drive a product strategy from conception through to launch and post-launch optimization.
  • Strong understanding of customer account management, billing, invoicing, and inventory systems.
  • Ability to operate with a high degree of autonomy and influence cross functional teams at an executive level.
  • Exceptional communication and leadership skills, with a focus on building and inspiring high-performing teams.

Benefits & Perks

Competitive total compensation package including base salary, bonus, and stock options (RSUs)
Remote and flexible working arrangements
Health benefits

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