Job Description
The role involves managing and optimizing Atlassian tools like JIRA and Confluence to improve operational efficiency, supporting system security and performance, and collaborating with cross-functional teams in a remote, fast-paced environment within a technology-focused company.
Key Responsibilities
- Administer, manage, and enhance JIRA and Confluence instances, including setup, configuration, and maintenance
- Develop and manage complex JIRA workflows, fields, dashboards, and reports to meet business requirements
- Collaborate with cross-functional teams to design and implement solutions that improve operational efficiency
- Own JIRA scale strategy and drive related initiatives
- Provide training and support to JIRA and Confluence users on best practices
- Integrate JIRA projects with other tools and software to create seamless workflows
- Maintain system security, stability, and access controls
- Perform upgrades, migrations, and plugin installations from start to finish
- Analyze and improve system performance metrics for scalability and effectiveness
- Document configurations, procedures, and troubleshooting guidelines
- Identify opportunities for process improvements and continuous optimization
Requirements
- Work in the Pacific Timezone, between 8:30 AM to 5:30 PM PT.
- Reside in Canada, as this is a remote position open to candidates residing in Canada only.
- Ability to administer, manage, and enhance JIRA and Confluence instances, including setup, configuration, and maintenance.
- Develop and manage complex JIRA workflows, fields, dashboards, and reports to meet business requirements.
- Collaborate with cross-functional teams to design and implement solutions that improve operational efficiency.
- Own the JIRA scale strategy and drive initiatives related to it.
- Provide training and support to JIRA and Confluence users, ensuring best practices in bug tracking, issue tracking, and project management.
- Integrate JIRA projects with other tools and software to create a seamless workflow.
- Maintain system security, stability, and access controls for JIRA and Confluence systems.
- Perform upgrades, migrations, and plugin installations, managing these from start to finish.
- Analyze and improve performance metrics to ensure scalability and effectiveness of JIRA and Confluence systems.
- Document configurations, procedures, and troubleshooting guidelines related to JIRA and Confluence.
- Seek opportunities to improve workflows with a focus on continuous process improvement and optimization.
- Drive core operations that keep the company secure and productive.
- Champion, role model, and embed Samsara’s cultural principles including Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team.
- Hold a college degree in a technical program such as Computer Science, Information Systems, or other STEM fields.
- Have at least 5 years of experience working as an Atlassian Admin role.
- Possess strong spoken and written language skills.
- Demonstrate a passion for learning and doing new things in a fast-paced environment.
- Have an affinity for working with all things electronic.
- Have knowledge of Apple products such as Macbooks and iPhones.
Benefits & Perks
Annual Base Salary: 88,825 - 104,500 CAD
Performance-based bonus variable pay
Equity for eligible roles
Flexible, employee-led remote work model
Professional development stipend
Comprehensive health plans
Parental leave plans
Ready to Apply?
Join Samsara and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More jobs at Samsara
Senior Firmware Automation Engineer
Samsara
NEW
San Francisco
Full Time
2h
$187k-260k
Financial Analyst
Samsara
NEW
Not specified
Full Time
2h
$68k-88k
Financial Analyst
Samsara
NEW
Not specified
Full Time
2h
$67k-90k