Open in the current public read path; this is not an employer guarantee.Last observed October 29, 2026
Classification
Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
Pay provenance
Employer-provided pay
Job Description
Curiosity – Seek, learn, share
Key Responsibilities
Join our team as a Warranty Administrator and play a vital role in ensuring a seamless warranty experience for our customers. This position is responsible for maximizing warranty recoveries, maintaining compliance with OEM requirements, and ensuring warranty claims are processed accurately and efficiently. Serving as the primary point of contact between customers, field service teams, manufacturers, and internal departments, the Warranty Administrator helps drive customer satisfaction while supporting operational excellence through effective claim management and manufacturer compliance.
This position initially requires onsite work at our Crown Point, Indiana office to support team integration, collaboration, and knowledge transfer. As business needs and employee readiness allow, the role may transition to a hybrid work arrangement.
Requirements
Associate's or Bachelor's degree in Engineering, Quality, Supply Chain, Technical Studies, or a related field, or an equivalent combination of education and experience.
Minimum 2 years of experience in warranty administration, service administration, technical support, or a related role.
Proficiency with Microsoft Office Suite.
Strong organizational, time management, problem-solving, and analytical skills.
High attention to detail with a commitment to accuracy.
Professional, customer-focused, and accountable approach to work.
Ability to work effectively both independently and within a team in a fast-paced environment.
Experience in power generation, CHP systems, gas engines, industrial equipment, or related industries.
Knowledge of OEM warranty processes, including INNIO Jenbacher or similar manufacturers.
Understanding of service operations, maintenance practices, and technical documentation.
Experience with ERP, CRM, or warranty management systems.
Demonstrated commitment to continuous improvement and operational excellence.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
The Salary range for this position is $63,100.00-$79,500.00.The specific Salary rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.
Benefits & Perks
At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: