Senior O M Support and Strategy Manager, Energy Storage
Redwood MaterialsMcCarran, Nevada
Full Time
Posted February 7, 2026
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Job Description
A senior manager responsible for overseeing operations, strategy, and cross-functional programs related to energy storage systems and battery remanufacturing, ensuring reliable, compliant, and efficient lifecycle support across global deployments.
Key Responsibilities
- Lead cross-functional programs for BESS operations and remanufacturing initiatives.
- Coordinate engineering, field operations, supply chain, and customer teams to ensure reliable, cost-effective lifecycle support.
- Implement compliant processes and software tools to meet regulatory, safety, warranty, and performance standards.
- Translate strategic energy storage goals into prioritized roadmaps and resolve cross-team conflicts.
- Provide system guidance to optimize BESS performance, remanufacturing, and field service efficiency.
- Troubleshoot and resolve issues in field operations, diagnostics, workflows, or remanufacturing processes to minimize downtime.
- Define system requirements for diagnostics, software upgrades, or remanufacturing workflows in collaboration with R&D and IT.
- Lead change management activities including risk assessments, validation testing, training, and rollout of process updates.
Requirements
- Minimum of 5 years of relevant experience in technical program management, O M, or field service leadership within BESS, energy storage, or related industrial systems.
- Proven background managing O M and Field Service programs for BESS or high-throughput energy systems.
- Direct experience supporting battery BESS remanufacturing operations, including cell grading, pack rebuilds, quality control, yield optimization, and end-of-life processing.
- Hands-on experience supporting BESS systems and deployments, including technical campaigns, performance tuning, and field upgrades.
- Demonstrated expertise in solar and energy infrastructure, with a track record of successful field service technical campaigns involving battery lifecycle management.
- Proven ability to support cross-functionally across engineering, business development, logistics, finance, spares, operations, EHS, quality, and training teams.
- Strong project coordination skills, both in-house cross-functional engineering sprints and customer-facing deployment reporting, regulatory submissions, SLA management.
- Ability to support remote jobsites, construction sites, and BESS field operations including on-site troubleshooting, commissioning support, and coordination with field technicians.
- Bachelor’s or Master’s degree in Engineering, Computer Science, or related technical field.
- At least 2 years in technical program management within hardware-software integration or industrial automation, or 5 years in Mechanical Electrical Engineering for such products.
- Experience with data processing, diagnostics, or industrial automation is strongly preferred.
- Proficiency with program management tools and methodologies such as Jira, roadmapping, risk tracking, and collaboration platforms.
- Physical ability to perform essential job functions safely and successfully, consistent with ADA, FMLA, and other federal, state, and local standards.
- Ability to maintain regular, punctual attendance.
- Approximately 25% travel required domestically and internationally.
- Willingness to work occasional weekends, nights, or on-call support as needed.
Benefits & Perks
Compensation will be commensurate with experience
General office and light manufacturing environment
PPE provided as needed
Approximately 25% travel required domestically and internationally
Full-time position
Work schedule may include occasional weekends, nights, or on-call support
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