Senior Business Systems Analyst

• Support FBI national security system development, including FISA, NSL, and NDRR system project management. • Gather FISA user requirements and design the NSL system. • Manage complex data conversion processes, including ETL processes, data storage, access controls, indexing, entity extraction/resolution, analysis, and sharing. • Develop comprehensive documentation, training materials, and deployment plans. • Regularly assess FBI’s complex technical systems, identifying risks, and recommending improvements for cost savings, consolidation, and system retirement/replacement. • Advise the Government on emerging vulnerabilities and corrective measures for NSB equities, emerging technologies, and FBI enterprise systems. • Serve as the primary interface for collecting, tracking, and managing operational user requirements from Department of Justice, FBI headquarters, and field office stakeholders. • Analyze technical and functional systems documentation to identify key points and potential problems. • Collaborate with software developers and the DevOps team to define and document requirements as epics, features, and user stories. • Draft national security business and functional documentation (user stories, acceptance criteria, use cases, concepts of operation, cost-benefit analyses, privacy impact assessments, operating models, workflow diagrams, and standard operating procedures) for the FBI’s FISA system, legal process applications, Sentinel requirements, and intelligence collection applications. • Lead support for NSB’s planning and implementation of IT projects, ensuring on-time task completion. • Assist in strategic planning for NSB IT programs. • Prepare reports, briefing materials, talking points, Power BI reports, and other documents for management, often on short notice. • Provide updates to FBI executive management on current IT projects and initiatives. • Analyze and resolve business and management issues, providing recommendations and subject matter expertise. • Provide technical support and troubleshooting assistance regarding NSB’s Technical Bridge applications (FISA, NSLs, NDRRs, etc.) and other proprietary applications. • Represent NSB at meetings, documenting proceedings and follow-up actions.

• Bachelor's or Master's degree in Computer Science, Management Information Systems, or a related field. • 8+ years’ experience with National Security operations and USIC functions. • 8+ years’ experience with National Security mission sets, FISA policy, and case management, including experience with FISAMS, Sentinel, and DIVS. • Relevant certifications, such as ITIL, Agile Product Owner, Project Management (CAPM/PMP), and/or CBAP. • 6+ years’ experience with data-related issues (ETL processes, storage, access controls, indexing, entity extraction/resolution, analysis, and sharing). • 6+ years’ experience working in a federal interagency environment.