Order Management Manager
Pure StorageLehi, Utah
Full Time
Posted December 12, 2025
$79k - $119k
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Application opens on company website
Job Description
The role involves leading and managing a team responsible for executing the sales order-to-cash process, ensuring operational excellence, driving performance, and implementing continuous improvements within an innovative data storage company.
Key Responsibilities
- Lead and inspire the order processing team to execute the order-to-cash process effectively
- Drive team performance using KPIs to ensure customer satisfaction and operational excellence
- Act as a main escalation point for order issues, collaborating with internal functions to resolve problems
- Mentor and develop team members through coaching on policies, procedures, and best practices
- Apply continuous improvement strategies to enhance processes and systems within order management
- Engage in cross-functional efforts to standardize operations and improve efficiencies
- Manage resource deployment and workload during peak periods such as month-end and quarter-end close
Requirements
- A minimum of 2 years of experience leading teams and managing direct reports, with a proven ability to motivate, coach, and develop talent.
- Strong experience, preferably 5 years, working within an order management, finance operations, or supply chain function.
- Demonstrated proficiency with CRM and ERP systems in an order processing capacity, such as Salesforce, Netsuite, or SAP.
- Ability to execute, prioritize, and multi-task effectively in a fast-paced, high-growth, and sometimes non-routine environment.
- Excellent interpersonal, written, and verbal communication skills with a collaborative approach to working with cross-functional partners.
- A strong work ethic and the ability to exude integrity in every aspect of professional conduct.
- A Bachelor’s degree is required, preferably in a business or supply chain-related field, or equivalent practical experience.
Benefits & Perks
Salary range: $79,000 - $119,000 USD
Potential eligibility for incentive pay and/or equity
Flexible time off
Wellness resources
Company-sponsored team events
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