Global Managed Service Program Manager
Pure StorageSanta Clara, California
Full Time
Posted July 1, 2026
$134k - $307k
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Job Description
$134,000
Key Responsibilities
- We are seeking a strategic and execution-oriented leader to own Everpure’s global Managed Service Program — end to end. This role is responsible for designing how the managed service motion operates within the Everpure partner ecosystem and then making that design real. You will own not just the strategy, but the outcomes.
- The Managed Service Program is defined by the sales motion, not by partner type. This role owns the program for how any partner — regardless of their business model — sells through a managed service motion, including the requirements, tiers, and benefits of doing so. As the Global Managed Service Program Manager you will define the structure, economics, and operating model for the managed service motion, maintain the multi-year roadmap, and be fully accountable for designing the program, driving its operationalization, ensuring field adoption, and measuring its effectiveness. As managed service motions increasingly shape how customers consume and renew technology, this role carries direct responsibility for ensuring Everpure’s managed service offer is differentiated, profitable, and built to scale. Strategy without execution is not enough in this role.
- Relationship management in the field is owned by Partner Account Managers (PAMs), who report into the GPO Theater Leaders; this role partners closely with those PAMs and Theater Leaders but does not carry direct relationship ownership.
- You will operate within the overall Global Partner Program Center of Excellence and as part of a coordinated system, not an independent program. You will translate strategy into a program that works in the field and delivers measurable outcomes. You will work closely with PAMs, GPO Theater Leaders, Partner Sales Managers (PSMs), Finance, Channel Ops, Marketing, Enablement, and Sales leadership to ensure the program reflects how partners sell, deliver, and scale through the managed service motion — and that it drives the behaviors aligned to Everpure’s growth priorities.
Requirements
- 10+ years of experience in partner programs, channel strategy, or go-to-market roles within a technology company, with significant depth in managed service routes-to-market
- Proven track record of designing and operationalizing managed service or channel programs that deliver measurable business outcomes
- Deep understanding of managed service go-to-market motions and economics, including recurring-revenue and consumption models, services delivery, pricing, discounting, and incentives
- Experience building and optimizing incentive structures (rebates, rewards, customized partner investment frameworks) with clear ROI outcomes
- Demonstrated ability to own both strategy and execution — this role requires you to think and do
- Strong analytical skills with the ability to evaluate program performance and drive data-informed decisions
- Ability to influence cross-functional stakeholders across Sales, Finance, Operations, Marketing, Legal, and Enablement
- Strong communication skills with the ability to clearly articulate program requirements and drive alignment
- Experience working closely with field-facing teams (PAMs, Theater Leaders, PSMs) to design programs that enable effective partner engagement, with a clear understanding of the distinction between program ownership and relationship management
- Ability to operate effectively in a fast-paced, evolving environment and manage competing priorities without losing execution momentum
- Proven experience aligning field stakeholders and Managed Service Providers around joint account planning, partner-led sales motions, and revenue-generating programs that accelerate opportunity progression and expand managed service growth.
- Demonstrated ability to work effectively with sales-facing and partner-facing teams to influence go-to-market execution, support pipeline development, and drive revenue growth through managed service motions.
- Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.
- This role may be eligible for incentive pay and/or equity.
- There is no application deadline and we accept applications on an ongoing basis until the job is filled.
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