The Cloud Native Architect CNA is a senior technical sales professional responsible for leading solution discovery, architecture, and validation for large multinational customers, primarily focusing on Kubernetes and data management solutions, to drive revenue growth and customer success in a pre-sales capacity.
Key Responsibilities
Lead the full Cloud Native technical sales process, including discovery, strategy alignment, demos, workshops, POCs, and closing deals.
Architect Kubernetes-centric data platforms across multiple regions, clouds, and business units.
Own technical proposals, RFx responses, and statements of work (SOWs).
Translate technical capabilities into quantified business outcomes for executive stakeholders.
Act as the primary technical representative for the company's Cloud Native portfolio in customer engagements.
Coordinate with internal teams and stakeholders to deliver solutions aligned with customer goals.
Develop and deliver technical content such as blogs, webinars, and conference talks to evangelize best practices.
Mentor other Cloud Native Architects on engagement methodologies and value selling.
Collaborate with sales teams and co-sellers to bring comprehensive solutions to customers.
Conduct technical qualification assessments, including architecture reviews and solution demonstrations.
Plan and coordinate proof of concept (POC) initiatives, including outcomes reporting and value demonstration.
Manage the prospect-to-customer transition, including project planning, milestone definition, and stakeholder communication.
Establish ongoing customer satisfaction processes, including product adoption reviews and feedback collection.
Requirements
The candidate must be a senior technologist owning the technical sales strategy, evaluation program, and architectural vision for creating repeatable business with software opportunities with the company's largest multinational customers.
The candidate must have experience guiding C level and engineering stakeholders through solution discovery, validation, and financial justification to ensure every engagement results in a technical win and a clear path to enterprise-wide adoption that delivers the customer's business outcomes aligned to the project.
The candidate must have the ability to architect Kubernetes centric data platforms spanning multiple regions, clouds, and business units.
The candidate must be able to own the technical sections of proposals, RFx responses, and SOWs.
The candidate must translate technical capabilities into quantified business outcomes that resonate with executive sponsors.
The candidate must act as the primary technical face of the company's Cloud Native portfolio to WWSA teams, orchestrate executive briefings, architecture workshops, and steering committee updates.
The candidate must locate and coordinate with other Business Unit and technical sales stakeholders to deliver outcomes for customer goals.
The candidate must establish a cadence of weekly checkpoints and executive QBRs aligned to the customer’s program milestones, including NNL and Expansion opportunities.
The candidate must evangelize best practices in Cloud Native data management, platform engineering, and cost optimization through conference talks, blogs, and executive roundtables.
The candidate must mentor fellow Cloud Native Architects on enterprise engagement methodology and financial value selling.
The candidate must interact with the WWSA Sales Global Account Manager and Lead Client Director for each strategic account to bring full Everpure portfolio solutions to customers.
The candidate must support monthly Hands-on Labs, attend Everpure user groups, organize community user groups, and attend industry events to deliver talks or support booth staff.
The candidate must collaborate with Co-seller Technical Sales Directors to co-sponsor targeted sales efforts for priority customers, engaging directly where technical leadership can influence outcomes.
The candidate must have experience conducting technical qualification, including reviewing current architecture, assessing Everpure capabilities, proposing solutions with updated architecture and key components, defining success criteria, and capturing project details in SFDC.
The candidate must provide solution validation through capabilities demonstrations, technical workshops, and planning and coordinating Proof of Concept (POC) outcomes reports highlighting testing, relevant outcomes, and overall business value.
The candidate must plan and coordinate high-level project plans including key milestones, customer technical contacts, external integration overview, observability, identity management, security requirements, additional integrations, and dependencies such as hardware and platform.
The candidate must introduce and explain fixed scope installation services, coordinate scoping of Professional Services, discuss the value of Business Critical Services (BCS), Solution Architect hours, Customer Success Manager (CSM), and customer training certification credits, and prepare transition documentation.
The candidate must establish a regular cadence of customer satisfaction reviews beginning 90 days post-deal close and continuing quarterly, reviewing product expansion, feature adoption, RFEs, usability concerns, release updates, and roadmaps.
The candidate must have the ability to work onsite as required.
The candidate must have experience in technical pre-sales architecture, solution validation, and customer engagement within cloud native, Kubernetes, and data management environments.
The candidate must demonstrate strong communication skills to deliver technical content through blogs, webinars, podcasts, and conference talks, and to engage professionally via LinkedIn and industry events.
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
Accommodations for disabilities during hiring process
Supportive and inclusive work environment with Employee Resource Groups
Opportunities for professional growth and development
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