Open in the current public read path; this is not an employer guarantee.Last observed October 21, 2026
Classification
Modern power-system classification not yet published for this listing.Legacy source industry field: Transmission & Distribution
Pay provenance
Estimated benchmark; not employer-provided
Job Description
Prysmian is the world leader in the energy and telecom cable systems industry.
Key Responsibilities
Troubleshoot all computer related problems
Perform daily system monitoring, verifying the availability of all hardware, server resources, systems and key processes
Install work stations, software and peripherals
Create, change, and delete user accounts per request
Provide support per request from various end users. Investigate and troubleshoot issues
Manages desktop, laptop, mobile devices, printer hardware and software inventory, including installation, refurbishment and maintenance.
Manages hardware and software for workstations and provides user support including problem-solving technical issues. Ensures corrective actions are implemented and hardware/software are functioning for various plant Manufacturing Execution Systems solutions.
Performs desktop system maintenance such as repair and recover from hardware or software failures, Operating System upgrades, desktop images, etc.
Manage to quickly resolve all LSA incidents and requests and coordinate and communicate with users
Responds to user queries, answers questions, and resolves hardware and software problems
Implements corrective actions from remote sites or guides users through corrective action
Works with corporate HQ staff on any new software/hardware deployments.
Documents standardized user (internal customer) processes and procedures and "how to" documentation.
May be required to support critical systems after hours, nights and weekends and respond to emergencies on a 24/7 basis.
Requirements
BS in Information Technology, MIS or related technical degree (desired but not required)
A+, Network+, Microsoft certifications (desired but not required)