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Job Description
The Product Manager on the Platform Product Team at Planet will lead the product provisioning process, ensuring customers have seamless access to purchased products while building and managing scalable systems and workflows that connect sales processes with product access mechanisms.
Key Responsibilities
- Lead the end-to-end product provisioning process for customer access to purchased products.
- Design and implement scalable provisioning systems and workflows.
- Build and manage infrastructure to align pricing models and product configurations with internal systems.
- Support enterprise SaaS deal flows to enhance customer experience from purchase to product access.
- Deliver scalable systems and tools for reliable access and upsell opportunities.
- Analyze data to identify bottlenecks in provisioning workflows and implement improvements.
- Collaborate cross-functionally with Product, Design, and Engineering teams to streamline operations.
Requirements
- 4 years of product management experience, particularly in a SaaS or enterprise-focused environment.
- Experience collaborating with Product, Engineering, and Design teams to build systems and workflows that support scalable provisioning and platform access.
- An aptitude for working with commercial teams (e.g., Sales and Revenue Operations) and operations teams (e.g., Accounting and Business Systems) to align on business objectives, streamline processes, and ensure operational readiness.
- Ability to facilitate interactions between Operations and Engineering teams, ensuring technical solutions address operational needs and enable scale.
- Familiarity with enterprise SaaS deal flows, including pricing models, product configurations, and provisioning workflows.
- Great problem-solving skills, with the ability to analyze complex workflows and identify opportunities for improvement.
- Excellent communication skills, enabling you to align cross-functional teams, manage stakeholders, and deliver solutions that drive business impact.
- A detail-oriented and hands-on approach to managing competing priorities and ensuring timely delivery of outcomes.
Benefits & Perks
Comprehensive Medical, Dental, and Vision plans
Health Savings Account HSA with a company contribution
Generous Paid Time Off in addition to holidays and company-wide days off
16 Weeks of Paid Parental Leave
Remote-friendly work environment
Wellness Program and Employee Assistance Program EAP
Home Office Reimbursement
Monthly Phone and Internet Reimbursement
Tuition Reimbursement and access to LinkedIn Learning
Equity
Commuter Benefits if local to an office
US base salary range of $127,000 - $180,600 depending on location and experience
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